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Grubhub

1.1

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Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
836
value
774
shipping
528
returns
537
quality
668

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Ohio
1 review
32 helpful votes
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Food came with a used piece of toilet paper. I called and complained, and they patched me through to the CEO, Matt Maloney, who told me he found out that I didn't vote the way he wanted in the presidential election and instructed his drive to "preach tolerance" to me. Never using again!

Date of experience: November 10, 2016
Florida
1 review
31 helpful votes
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The food was old tasting it was also stale a very expensive!
I called the CEO and he hung up on me!

Date of experience: November 10, 2016
Missouri
1 review
36 helpful votes
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Awful
November 11, 2016

If you have a choice between starvation or calling this place trust me when I say go for starvation.

Date of experience: November 10, 2016
Colorado
1 review
38 helpful votes
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I will never use grubhub
November 11, 2016

I will never give my money to a company that would fire someone over who they vote for. Voting is a RIGHT in this country - no matter who you vote for.

Date of experience: November 10, 2016
Oklahoma
1 review
30 helpful votes
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So there I was, super lazy and comfy after watching the nightly news about the protestors needing play-doh and therapy dogs. Playing with my own dough, I realized the hunger pangs of an inevitable eating disorder came on. Since my mom was still at work, no chicken tendies would be available. To my dismay I ordered from grubhub, asking for eight chipotle burritos with everything. That way I could last a few more hours. It took them four hours to deliver the food. The delivery person was a cis black male by the name of Jebediah, he threw my burritos on the floor and said, "Suck my $#*! you white supremacist. ALWAYS ENSLAVING THE BLACK MAN!"

Much to my chagrin, I replied, "But isn't this the job you signed up to do?"

He angrily stomped on the burritos and then pulled out his weiner, raising his other hand into the sky. Walking away with his penis dangling into the wind he cried, "$#*! WHITE PEOPLE YOU ALL VOTED AGAINST THE MINORITIES!"

As he drove away, I yelled back, "k."

Worst experience of my life, I don't even think he realized I am a mexican.

Date of experience: November 10, 2016
New Hampshire
1 review
36 helpful votes
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Total waste of your time. Extraneous layer gets in your way and I hear the company is run by a petty tyrant.

Boycott it like you would North Korea.

Date of experience: November 10, 2016
New York
1 review
38 helpful votes
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Forcing people to resign because you do not share their political ideology is illegal and an act of bullying. I cant wait to see this company go bankrupt.

Date of experience: November 10, 2016
Oklahoma
1 review
39 helpful votes
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Don't use this service
November 10, 2016

The CEO of this company threatened all of his employees based solely on who they voted for. While this CEO says he supports everyone's right to vote for who they want he demands the resignation of those in his company that do not agree with him.

I will never use this service again!

Date of experience: November 10, 2016
Florida
1 review
36 helpful votes
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http://www.foxnews.com/us/2016/11/10/boss-tells-pro-trump-employees-to-resign.html

Date of experience: November 10, 2016
Indiana
1 review
32 helpful votes
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Horrible
November 10, 2016

Would not use this service... I've tried them all and this hands down the worst one. Do yourself a favor and go with Freshly

Date of experience: November 10, 2016
North Carolina
1 review
33 helpful votes
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Anti-American
November 10, 2016

This company doesn't respect the voting rights or political views of its employees. May you get what you deserve.

From

- A Hillary Supporter

Date of experience: November 10, 2016
California
1 review
12 helpful votes
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Fox news twisted the story around, dude did not threaten to fire anyone. I do think he should offer public apology minimum.

Date of experience: November 10, 2016
Colorado
1 review
39 helpful votes
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48 hours ago, GrubHub had a reasonable esteem among customers and workers. As a result of the incomprehensible actions of the past 24 hours, this company has harmed itself for many years to follow. Asking employees to quit over political affiliation, when the job has nothing to do with politics, is a rather blatantly immoral thing to do. It is probably even a violation of the Civil Rights Act of 1964, as well as EEOC guidelines.
A commitment to a diverse workforce includes not only diversity of identity, but diversity of opinion. When these opinions have no effect whatsoever on the quality of the employee and services rendered unto the customer, there is literally no reason whatsoever for the expulsion of good employees with opinions that are deemed undesirable by out-of-touch C-level executives. This company deserves no respect because it attempts to stamp out free thought within its ranks. It is beyond irresponsible.

Date of experience: November 10, 2016
Georgia
1 review
36 helpful votes
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The CEO sent an email to employees telling them that they are not welcome at grub hub if they voted for trump.

Date of experience: November 10, 2016
New York
1 review
41 helpful votes
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Owner
November 10, 2016

The owner hates America, Conservatives, Christians & Family Values. Threatened to fire his employees who voted for Trump. He's a piece of intolerant trash. Shop elsewhere.

Date of experience: November 10, 2016
Ohio
1 review
37 helpful votes
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Trump won. Get over yourself and act like an adult. You probably just killed your business. Hope that your temper tantrum was worth it.

Date of experience: November 10, 2016
Texas
1 review
32 helpful votes
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Horrible!
November 10, 2016

Do not use this company! It is terrible! Please use other competitors!

Date of experience: November 10, 2016
New Jersey
4 reviews
33 helpful votes
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Cold Food
November 10, 2016

Used this the last time one year ago. Took 2 hours to get the food. It was cold and disgusting. Told the company and they gave be a time-limited $5 coupon. OOOHHH_EEE

Now the company is discriminating and using politics as an excuse after the presidential election. AVOID at all costs!

Date of experience: November 10, 2016
Utah
1 review
36 helpful votes
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This company doesn't respect its employees. Also, the CFO sold significant amounts of his stock on 11/7/16 and released his email asking the employee's who voted for Trump to resign, which tanked the price of the stock. BAD idea to use this business.

Date of experience: November 10, 2016
South Carolina
1 review
34 helpful votes
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Matt Mahoney has made it clear to his employees that, unless you agree with him on politics, you should find another job. This country values free speech and a plurality of opinions. I want my purchases to support business that support those principles whether I agree with their views or not.

I recommend voting with your $ as I will be. It is an excellent way to exercise your freedom of speech. I'll be using Yelp Eat 24. They've already shown they have better deals and coverage than GrubHub in my area anyway.

Regardless of where you political views lie, you should never have to worry about being fired over them. That is a low form of coercion by individuals in power. A despicable act that on one should tolerate.

Date of experience: November 10, 2016