GroopDealzReviews 145

We have been owed thousands of dollars for over half a year. We have sent countless emails, talked with the CEO on the phone, and unfortunately have been lied to about getting paid. They eventually stopped responding after so many attempts at trying to get our money.

We understand that companies go through hard times. We wish them the best and hope they can eventually get enough cash flow to pay vendors on time, or even at all at this point.

Next stop will be the BBB and legal action.

I ran some deals with Groopdealz through with my boutique and had some good sales. I was able to receive payment for both of the deals I ran and absolutely wonderful communication with the staff. They were transparent about their process and timeline and took good care of me. My payments were not immediate and did not come at the same time, but they were open about that and made sure I did receive them in a timely manner. I'm very thankful for their wonderful vendor service, response, and communication.

I was a seller on Groopdealz, however I haven't been paid since April 3,2018 - over a year ago! When I first started selling on Groopdealz, earlier in 2018, I didn't get paid. I sent them an email and they finally paid me within a few weeks. Not thinking anything of it, I kept selling through them. My mistake! After looking online, I now see that they don't pay any of their sellers, make excuse after excuse, and this has been going on since as far back as 2012. I've sent them countless emails requesting my money, but they always give the same excuses. I'm now in the process of taking legal action to get my money. Stay far away from them! They screw everyone over including their customers.

Big surprise here, after running a deal, here I am 2 months later with ZERO payment. I have emailed Jenna THREE times and the emails go unanswered. I was promised a new payment system-so I ran a deal and NOTHING. If you're a customer, please don't purchase, as they don't actually pay the person sending you the product. If you're a vendor, you would have to be CRAZY to work with them. Three of my neighbors (also sellers) are owed money from Groopdealz as well- that's just in my little neighborhood. I think it is time to contact local news companies to help spread information about what is going on. This is theft.

I gave this company a second chance with the new ownership but nothing has changed. They do not pay their vendors. I have sent 6+ emails to both Holly and Jenna. Jenna sends you to Holly stating she doesn't handle accounting/payments and Holly just does not respond. I was hoping new ownership would step up and appreciate their sellers, but it seems they only value a few. Over 2 months and no payments on 3 deals. Moving on to other sites that understand sellers are a valuable part of this business.

Avoid this company completely. Learn from my (and several other small business owners) mistake. We trusted them, sold and shipped thousands of dollars of inventory - only to be left fighting for payment (which comes in small batches, incredibly sporadically, if at all). I've been emailing and contacting about the $856.65 they still owe me for deals run and shipped MONTHS ago! It's absolutely inane how they're still online. I'll be sending my lawyer their way shortly. If anyone else reads this and is interested in a class action lawsuit - let's band together and get our $$ - reach out!

This has been a terrible experience. During 11/1012/10/2018, I ran 33 deals with them. None of those deals were paid within the time frame they posted in their payment guidelines. I did wait till Jan 4 to finally email a couple people from the company directly asking for my full payment with not much luck. I finally took the matter to BBB on Jan 22 and Groopdealz kept dragging it out by paying me only 1-3 deals at a time. BBB closed my case on Feb 15 and Groopdealz still owes me payment for 2 deals. Not sure if I ever get paid for those. I'm gonna stick with Jane.com from now on. Lesson learned.

This review will follow with the majority of the others on this site, Groopdeals doesn't pay their vendors. I have several deals they still haven't paid me on, even though I received an email directly from Harrison, the CEO saying they would get it taken care of. That was two weeks ago, and I still haven't been paid. I finally filed a complaint with the BBB, as that seems to be the only way to get paid, that or having a lawyer send them a letter threatening a lawsuit. These guys are going to go bankrupt. DO NOT DO BUSINESS WITH THIS COMPANY!

1/8/19 I am owed over $6700 yet I received $1672 after sending countless emails. This company needs to be shut down permanently. They are liars and thieves. They only respond for public images purposes. A matter of fact, Jenna is the only person to respond. Holly has never responded to my emails in regards to this issue. If you do not leave a review or contact them about receive funds, they will not pay you. For someone reading this, DO NOT SELL on this site. They will plead and make promises about improvement that they fail to follow through.
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1/2/19 First time shame on you, second time shame on me. I made a foolish mistake giving this company a second
Chance to do the right thing. I have mailed all my items over a month
Ago and I still have not been paid. This company is full of LIARS. They
Stated to multiple sellers that they would make changes in the payment
System around October/November. I should have been paid last year in
November and December. Because Groopdealz has my THOUSANDS of dollars
Money, I am unable to invest in more inventory and ads to grow my
Business. I am also unable to file taxes. I will be contacting the IRS as well.

I have no interest communicating with the CEO and sending email. I simply what to get paid what I am owed.

Auburn Appeal
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10/2018
I wish I would have read these reviews before I started selling on this
Site. My first deal ended over a month ago and orders have been
Fulfilled and delivered with tracking yet I still have not been paid. I
Sent an email to Jenna and Holly on October 4th and 5th and I have yet
To receive a response in regards to the payment.

A few days ago, I was in a Facebook group where MULTIPLE people were
Complaining about having payment issues for YEARS. Many complain of
Being owned THOUSANDS of dollars and months ago. I thought I was in a
Bad situation waiting for $703.29 in sale and shipping. Apparently the
CEO and staff are saying they will make improvement to pay sellers in a
Timely manner yet the promise continue to go unmade. They were even
Talk of bankruptcy. The sellers in group were stating they had post
Reviews on this website and file complaints with the attorney general of
Utah and BBB in order to get what they are owned.

Unacceptable,
Taylor/Auburn Appeal