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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Booking was easy and the deal seems to be good. I'm a bit annoyed because it doesn't find my booking when I search for my name and booking-reference on the website, and even though it said the pick-up / drop-off place is at the airport, one actually still needs to take a shuttle. This should have been clearer.
Hi Gary,
Thank you for your five-star review.
We are delighted that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From the first moment very good attention, the car in excellent condition. I would repeat without hesitation.
Hi Pablo,
Thank you for your five-star review.
We are very happy that you found Green Motion to be superb and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fast and good service in the airport. The car was superb, like new. I will recommend everybody.
Thanks
Сотрудники компании реагируют мгновенно на все вопросы и сотрудничество с ними очень комфортно.
Hi Levan,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bon accueil, voiture neuve, retour facile. Marche de et vers le terminal de l'aéroport acceptable.
Hi David,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ease of travelling to the care hire desk
Cost of hiring the car
Clean car
Efficiency of process
Car park full of potholes
Cost of fully comprehensive insurance Luckily I took out insurance with AXA via easyJet website prior -£18. Greenmotion £180!
Hi Alan,
Thank you for your four-star review.
We are extremely happy that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pickup from the airport was efficient, minimal wait to get the car/paperwork sorted, car was clean and as expected - would defintley use again.
Hi Troy,
Thank you for your five-star review.
We are delighted that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Pavel,
Thank you for your five-star review.
We are thrilled that you recommend Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The Team was great. They settled everything in a short time. Next time I will choose again
Hi Baloch S,
Thank you for your five-star review.
We are extremely happy that you found our Green Motion team to be great and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good and fast service, cheap, reliable, the person who was in charge of the renting was friendly and nice
Hi Soeren,
Thank you for your five-star review.
We are very happy that you received good and fast service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything was fine and easy, would absolutely recommend!
Hi Dejan,
Thank you for your five-star review.
We are really happy to hear that you found our reservation process to be smooth.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have used Green Motion several times and have always found the staff: very professional, friendly and courteous, their cars: very clean, and well maintained.
Hi Mrs. M.
Thank you for your five-star review.
It is fantastic to hear that you received great service from our professional team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
There was no queue or waiting to collect the car which is always helpful. Good service from the staff there and just as easy to return the vehicle.
Hi Gayle,
Thank you for your five-star review.
We are delighted to hear that your experience with us was stress-free.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Paul,
Thank you for your five-star review.
It is amazing to hear that you found our staff to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Olaf,
Thank you for your five-star review.
We are thrilled to hear that you had no complaints with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything run smoothly and without problems,
Professional and friendly service team. I can only recommend the Greenmotion for future bookings.
Hi David,
Thank you for your five-star review.
We are delighted to hear that your rental went smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I am satisfied with price and good service
Thanks for your work
Hi Aleksandrs,
Thank you for your five-star review.
It is great to hear that you received very good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I booked online and the representatives were extremely helpful.
Hi Khalid,
Thank you for your five-star review.
We are thrilled to hear that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great highly recommend these guys. Zagreb airport pickup included too. Excellent couldn't recommend enough
Hi Kerim,
Thank you for your five-star review.
It is great to hear that you received excellent service from our team at Green Motion Zagreb.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Strange way to collect and return a car. But the staff was great and the car was thoroughly checked out and in. So no surprises.
Hi Melinda,
Thank you for your five-star review.
We are delighted to hear that you found our team to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Timothy,
Thank you for your three-star review.
We are very happy that your rental with Green Motion has been good so far. Thank you for your feedback, we will pass it on to our development team.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.