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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Arrived at car rental site. Staff member that dealt with us was very polite but the whole process seemed to take forever. If paperwork had been printed off in advance, ready to sign, it would have taken less time. Too reliant on technology I feel. What if I was a person that did not have a smart phone? Two emails laters with my signature signed, I finally got the keys to the car. I would say about 40 mins it took. My husband and I were under pressure with time, so this slow process did not help. The driver that collected us from the airport and the driver that took us back to the airport were extremely friendly and chatty
Good 👍 helpful. Great that you can pay for insurance when booking car. So no expenses on the day of pick up
Hi Kevin,
Thank you for your four-star review.
We are delighted that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
This was a first time experience for me, moving away from the more traditional Hertz, Avis, Europcar type companies, so I was a bit nervous. But everything went extremely well and your staff at Oliver Thambo were excellent. I will be using you again.
Hi Chris,
Thank you for your five-star review.
We are very happy that everything went extremely well with your rental with Green Motion and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Goran,
Thank you for your four-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
We have hired quite a few times from Green Motion. The cars are always in good condition and clean.
The staff are always friendly and process your hire car collection and return with minimal delay.
Hi Derrick,
Thank you for your five-star review.
We are thrilled that you once again chose Green Motion for your rental needs and found our team to be efficient and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything went smoothly, very helpful personnel, the service was good in general
Hi Miltiadis,
Thank you for your review.
It is fantastic to hear that you had a great experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Helpful friendly staff, great car. Clean, comfortable. Exceptionally good price.
Hi Deborah,
Thank you for your five-star review.
We are thrilled to hear that you found our Green Motion team to be friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was so impressed, car was very reasonable and very clean. They went out of their way to make the whole experience as seem less as possible.
Hi Robyn,
Thank you for your five-star review.
We are delighted that you were impressed with your experience with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Übergabe am Flughafen und Rückgabe verliefen problemlos. Die Fahrzeuge waren neu und sauber.
Hi Zufriedenheit,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Service and attention beyond the standards of other companies
Hi Giorgio,
Thank you for your five-star review.
It is great to hear that you received amazing service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The whole experience was quick and easy, added options were clearly explained. Staff was all helpful and polite. Car was clean and ran well. The only problem I had was figuring out where to get the shuttle from airport in Orlando to rental site. I rented thru Hopper and they didn't give clear instructions. In fact when I called them they said I had to get there on my own. Once I found the number for Green Motion they explained exactly where to go and voila, a van was there within 5 minutes
Hi Marti,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs and that you had a great experience renting with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking up the car at Vilnuis airport was very quick, friendly and efficient staff, even gave a car upgrade. Car cleaning came at an extra cost (we decided not to clean it ourselves in the morning of departure), but price was good even with that included. Drop-off was even smoother. Good quality car. Will definitely recommend GreenMotion.
Hi Nina,
Thank you for your five-star review.
We are delighted that you had a quick efficient rental with Green Motion and found us to be good value for money.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Seyed,
Thank you for your review.
It is great to hear that you had a good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was leary about the car rental being offsite of the airport. However, the shuttle stop is easy to find and runs 24 hours a day. It was only a ten minute ride and the wait for counter help was under ten minutes. I filled out the information in advance and my contract was ready. The clerk at the desk was very polite and explained the rental charges very thoroughly. The shuttle drivers are very courteous and helpful.
Hi Patti,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be very courteous and helpful and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Once again looked after by greenmotion thus time Asif looked after me upon entering pick up point. I will always use greenmotion ahead of any other company in man airport.
Hi Geoffrey,
Thank you for your five-star review.
We are delighted that you once again chose Green Motion for your rental needs and that you had another great experience renting with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Your website and offers are good for consumer to prefer you. You should check GreenMotion before you have a decision.
Hi Furkan T,
Thank you for your five-star review.
We are delighted that you you found making a reservation with Green Motion to be easy and good.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Sylvia,
Thank you for your five-star review.
We are thrilled that you were very satisfied with your rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Bruno,
Thank you for your five-star review.
We are very pleased that you received nice service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick response to an enquiry on price and very competitive.
Thanks!
Hi Mark,
Thank you for your five-star review.
We are extremely pleased that you find Green Motion to be a really good company and that you highly recommend us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From pick up at the airport with your van to drop off, it was a quick and flawless experience.
Thank you.
Hi Patrick,
Thank you for your five-star review.
We are delighted that you found Green Motion to be a very good option for car rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Deborah,
Thank you for your review.
We truly appreciate you choosing us for your rental needs on this occasion and we apologise for the delays that you experienced at the rental desk. We appreciate your feedback in regards to our processes.
We hope that you will consider renting with us again in the future.
Kind regards,
Green Motion International Customer Services.