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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great easy site and easy booking thank you 😊 we hope that it will be a success when we collect the car.
Hi Mads,
Thank you for your five-star review.
It is great to hear that you found it easy to book with us.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Very smooth and easy. Additional charges seem to be okay
Hi Aravind,
Thank you for your five-star review.
It is brilliant to hear that your rental with us was very smooth and easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
HI James,
Thank you for your five-star review.
We are delighted that you found it easy to rent with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
In reality it was a good experience. The car was ok and the staff of GreenMotion were understanding, friendly and always helpful.
Hi Sérgio R,
Thank you for your five-star review.
We are thrilled that you had a good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pokazalo se dobrim rezervirati vozilo direktno s GreenMotionom.
Dodatne ponude uz vozilo, Premium Plus program kao i jednostavnost i brzina rezerviranja vozila su
Značajno uticali na moju odluku kod koga ću napraviti rezervaciju.
Hi Žarko C,
Thank you for your five-star review.
We are really pleased that you found our Green Motion booking processes to be simple and fast.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very friendly and super helpful staff. Excellent customer service. Car in particular (especially the one I was using) looks like second hand military helmet survived the First and the Second WW and cleaning the cars (at least from inside) is something this company do at the beginning and at the end of each year and that's all. Car was dusty, all the dash board parts, steering wheel, car floor mats, seats (front and back) was so dusty, if you sneeze inside the mist and the fog will last for a few days!
All the offers from this company looks like excellent value for our money but keep in mind the condition of the vehicles and then it's not.
Can't recommend at this stage but I hope they will fix the state of their vehicles and will "discover" the car wash services and then things may improve!
Hi Petar,
Thank you for your three-star review.
We are delighted that you received friendly, super helpful and excellent customer service from our team. Thank you for your feedback, we will pass it on to our location team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
EThe representative received us at the airport very nicely and at the reception the attitude was ok.everything was fineverything will be alright
Hi Nissim,
Thank you for your five-star review.
It is amazing to hear that you received a good, fast and professional reception from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi El,
Thank you for your five-star review.
We are really pleased to hear that you had an efficient and pleasurable rental experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great experience
The young woman polite and patient till I look for everything was right in the van
Hi Javier,
Thank you for your five-star review.
It is amazing to hear that you had a great experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Kenan,
Thank you for your five-star review.
It is amazing to hear that you enjoyed your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Guinita,
Thank you for your five-star review.
It is brilliant to hear that you had a great rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Had to go on bus to novotel hotel, no problem and no long delay. Staff were great and we drove out within half hour.
Hi Jo,
Thank you for your five-star review.
We are delighted to hear that you found our team to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Esperienza positiva, vettura noleggiata in ottime condizioni
Hi Vanda,
Thank you for your five-star review.
It is amazing to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking up and dropping off the vehicle went absolutely perfectly. The service was friendly and the vehicle was almost new and of good quality
Hi Miroslav,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Its the second time using greenmotion in a different country and I'm super satisfied
Hi Eryk,
Thank you for your five-star review.
We are incredibly pleased to hear that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It is a MUST to have someone speak English in Sabiha Airport.
Rental contract must be available in different languages.
It is very normal that visitors don't speak the Turkish language.
Hi Faisal,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and as such, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
I've received speedy, fair, and affordable service every time I've booked a car or van here over the past three times. I'll definitely be back again.
Hi Nobuhito,
Thank you for your four-star review.
It is brilliant to hear that you found our services to be speedy, fair and affordable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I experienced a straight forward and clear booking process via the green motion international website.
Hi Boran,
Thank you for your five-star review.
We are really happy to hear that you liked our booking process through our website.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Arrived at car rental site. Staff member that dealt with us was very polite but the whole process seemed to take forever. If paperwork had been printed off in advance, ready to sign, it would have taken less time. Too reliant on technology I feel. What if I was a person that did not have a smart phone? Two emails laters with my signature signed, I finally got the keys to the car. I would say about 40 mins it took. My husband and I were under pressure with time, so this slow process did not help. The driver that collected us from the airport and the driver that took us back to the airport were extremely friendly and chatty
Hi Deborah,
Thank you for your review.
We truly appreciate you choosing us for your rental needs on this occasion and we apologise for the delays that you experienced at the rental desk. We appreciate your feedback in regards to our processes.
We hope that you will consider renting with us again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mehmet,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.