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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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All very good so far. Trip booked for sept so looking forward to experience with Green Motion
Clear and easy to read booking format, and choice of cars available. Maybe the price with full insurance a bit too high
Hi Andrej,
Thank you for your five-star review.
We are delighted that you had a fast and quick rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi BARIŞ G,
Thank you for your four-star review.
We are very pleased that you chose Green Motion for your rental needs and were satisfied with your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Okan,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Reasonably easy procedure. Hope picking up the car is too!
Hi Richard,
Thank you for your four-star review.
We are very happy to hear that you found our booking procedure to be reasonably easy.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Although you need to get a bus from the airport to the Forge where they are based (5 minutes),the service is great, cars clean and new and very litte hassle. ALWAYS take photos of your car, before and after.
Hi Scott,
Thank you for your five-star review.
It is brilliant to hear that you received good customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good experience in The site of The rental car
Hi Helymar,
Thank you for your five-star review.
It is amazing to hear that you had a very good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Joanne,
Thank you for your five-star review.
It is great to hear that you found our booking process to be easy to follow.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I entered 0900pm pick up and drop off at 0800pm but it seems to have made the booking for 0900am and 0800am. It was very frustrating
Hi J R,
Thank you for your review.
We sincerely appreciate you choosing us for your rental needs on this occasion and we apologise for any inconvenience that this situation may have caused you. I can see that our reservations department have been working with you to rectify the issue. If you require any further assistance, please feel free to contact us again at any time.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
The service at GreenMotion is always very friendly and helpful. There is never a problem. The only two negatives worth mentioning are that (1) the office is off site but the waiting time is usually quite short and (2) the cars are generally not recent models, but that is the case for all car rentals in Cyprus.
Hi Markus,
Thank you for your five-star review.
It is amazing to hear that you never have a problem when renting from us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Mark,
Thank you for your five-star review.
It is brilliant to hear that you are very happy with the service we provide.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Ata,
Thank you for your five-star review.
We are thrilled to hear that you found our booking process to be really easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Please pay more attention on rental car insurance package for customer more comforts which I believe will increase green motion daily revenue and income out of car rental service.
I have a more good ideas where your business will growth more efficiently.
Although I have employment out of turkey and coming for short term of period in Istanbul I am referring all my friends to get use of green motion rental car.
And one more suggestion to increase working hour or staff shift to get more benefit out of car rental income
Hi Aliullah,
Thank you for your five-star review.
We truly appreciate you choosing us for your rental needs and your feedback on where we could improve.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Cyril,
Thank you for your four-star review.
It is good to hear that you had good communication with our reservations team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was there at 14.00, but they delivered the car at 14.50. I waited 45 minutes for nothing. My time has gone.
Hi Aktug,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this delay. We would like the opportunity to look into this matter and as such, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Sabit olarak bu firmadan kiralama yapmaktayım her zaman memnun kaldım, diğer firmalarla yaşadığım hiç bir sıkıntıyı yaşamadım, araçlar yeni ve gayet temiz bakımlı, ihtiyacım olduğu zaman başka firma bakmıyorum bile
Hi Ismail,
Thank you for your five-star review.
We sincerely appreciate your loyal custom and we are happy to hear that you never have any problems when renting from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Peter,
Thank you for your five-star review.
We are happy to hear that you find us to be very good value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very quick and easy booking. Need to wait and see the overall experience.
Hi Kaylan,
Thank you for your five-star review.
We are delighted to hear that you had a smooth experience when booking with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Aaziz,
Thank you for your five-star review.
We are glad to hear that you like our prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Johannes,
Thank you for your five-star review.
It is fantastic to hear that you had a good booking experience.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.