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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good experience, email answering quickly enough, 2 more characters
Daniel was great, he was very friendly and explained things in detail, would love to rent again with Greenmotion
Hi Yonggang,
Thank you for your five-star review.
It is amazing to hear that you found our team to be friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Mark,
Thank you for your five-star review.
It is great to hear that you had a very good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Top Service, good Car and very nice people.
Helpful and answered all questions.
No Problems at the Return.
Hi Cristina,
Thank you for your five-star review.
We are thrilled to hear that you received top service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very professional and good car conditions. We will rent with this company in our next trip to Croatia
Hi Vicente,
Thank you for your five-star review.
It is fantastic to hear that you liked our rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
There was a little misunderstanding about how much fuel should be in the tank on a return, but otherwise everything went well.
Hi Bohuslav,
Thank you for your four-star review.
We are glad to hear that your rental went well and apologise for any confusion over our fuel policy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was in good order and the price excellent value. Also got good advice on making sure I photographed the vehicle before setting off.
Hi Gordon,
Thank you for your five-star review.
It is amazing to hear that you find us to be excellent value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Tres bonne experience, tout simplement parfait!
On nous à ramener a la location, tout a été rapide! Je recommande vivement! Avec une voiture de location de qualité et un prix très abordable!
Hi Najoua,
Thank you for your five-star review.
It is great to hear that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The booking process very friendly.
The rent price is competitive
Hi Vladislav,
Thank you for your five-star review.
We are really pleased to hear that you found our booking process to be very friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Online booking slightly difficult as it is not obvious where you tick for having read the conditions. Plus I tried to register to join loyalty scheme etc but your calendar does not work to put in my date of birth!
Hi Sally,
Thank you for your four-star review.
We really appreciate you choosing us for your rental needs on this occasion and apologise for any issues you experienced when booking with us, we will look into this.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Everything perfect and clear. Booking was very easy and straightforward
Hi Daniele,
Thank you for your five-star review.
We are delighted to hear that you found everything to be perfect and clear.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Lovely clean modern cars, full to full fuel which is good. Pick up to airport and back very prompt. Staff very pleasant and friendly would definitely use again.😊😊
Hi Angela,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a bad experience with a well known car hire company based on Bristol airport so we decided to try Greenmotion. Absolutely great experience from start to finish. The online booking service, picking up the car and returning it 14 days later was a breeze. Pick up from the drop off car park was good but on our return I decided to walk back to the airport and this took about 10 minutes. We had an MG as our hire car which had a little problem on pick up which was quickly rectified. We would definitely use Greenmotion again.
Hi Richard,
Thank you for your five-star review.
We are delighted to hear that you have an excellent experience with Green Motion Bristol.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
J'ai été bien reçu et véhicule très propre, les responsables sont très sérieux je recommande.
HI Farid,
Thank you for your five-star review.
It is great to hear that you found our rental vehicles to be clean.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice new car for reasonable price. Quick pick up and drop off. In general very good service.
Hi Jan,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Anas,
Thank you for your five-star review.
We are delighted to hear that you like our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service, strongly recommend! Always choose to take a green motion.
Hi Mindaugas S,
Thank you for your five-star review.
We are thrilled that you strongly recommend Green Motion and that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ho prenotato oggi (28.04.24) una smart all aeroporto di Vienna per il 12 agosto... Sarò più eusastivo al termine dele vacanze...
Hi Andrea,
Thank you for your five-star review.
We are thrilled that you have chosen to rent from Green Motion Vienna.
We hope you will enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Hi Dean,
Thank you for your five-star review.
It is great to hear that you found your booking to be easy to make.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
All very good so far. Trip booked for sept so looking forward to experience with Green Motion
Hi Johannes,
Thank you for your five-star review.
It is fantastic to hear that you had a good booking experience.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christian,
Thank you for your five-star review.
It is great to hear that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.