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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No issues, quick, no fuss, new car. Quick return also
Hi Patrick,
Thank you for your five-star review.
It is brilliant to hear that you had no issues or fuss during your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Murat,
Thank you for your five-star review.
It is great to hear that you found our team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very easy pick up and car return! Very good car, that was upgraded without no additional fee. Even prolongation of rental period was smooth.
HI Matthias,
Thank you for your five-star review.
We are really pleased to hear that you enjoyed your free upgrade.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was really fine.
The desk clerk was also nice and helpful.
But it is very strange that a credit card must be valid for at least 9 months in order to pay for the car.
So they "sell" you an insurance policy of 100 to get the car.
And you don't have a choice. If you don't do it, don't bring your car...
Hi Frederik,
Thank you for your four-star review.
We are glad to hear that you liked our rental vehicle and appreciate your feedback on our deposit requirements.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Sauberes Auto, perfekte Ausstattung. Kuze Zeit beim abholen. Sehr gute Autovermietungsstelle... immer gerne wieder... danke!
Hi Reda,
Thank you for your five-star review.
It is brilliant to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Renting the car at Rovaniemi railway station, using it and returning it went without any hitch.
Hi Helmut,
Thank you for your five-star review.
We are thrilled to hear that you enjoyed your rental with Green Motion Rovaniemi.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very responsibley priced. Arrived late but where still their. Good, clean economical car and easy early return.
Hi Sean,
Thank you for your five-star review.
We are delighted to hear that you liked our prices and we would like to congratulate you on your 30th wedding anniversary from the whole team at Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ci sono venuti a prendere subito in aeroporto ci hanno portato dove ci hanno assegnato l'auto e poi al ritorno ci hanno riportato in aeroporto.
La cosa che più di tutti reputo eccellente è stata l'assoluta assenza di tempi morti
HI Tatiana,
Thank you for your five-star review.
It is amazing to hear that you liked our collection and drop-off service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nakon mnogo "jednostavnih" rezervacija, na green motion sam naišla slučajno, te nazvala u nadi da primaju debitne kartice za depozit. To nažalost nije moguće (travanj 2024.) ali me je zaposlenik izvijestio kako nema potrebe za depozitom ukoliko se bukira premium plus opcija. Isplati se dati nešto novca više, za nešto više sigurnosti i fleksibilnosti. Auto još uvijek nisam pokupila, ali vjerujem da će sve biti super 😉
Hi Lea,
Thank you for your five-star review.
It is brilliant to hear that you liked our Premium Plus option.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good attitude of Leonardo,he helped us a lot speaking in spanish, and a very good car!
Hi Carlos,
Thank you for your five-star review.
We are very happy to hear that Leonardo was able to assist you.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great team when picking up the car and leaving the car too
HI Adrianne,
Thank you for your five-star review.
We sincerely appreciate your loyal custom.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fast efficient and friendly, and good value. I am a very regular customer for many years. Why go elsewhere?
Hi Anthony,
Thank you for your five-star review.
We are delighted to hear that you find us to be very good value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Jederzeit wieder würde ich bei Green Motion ein Auto mieten.
Hi Meriam,
Thank you for your five-star review.
We truly appreciate you choosing us for your rental needs on this occasion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Condition is good clean, easy… check in, and return… pick up and drop off fast,
Hi Robot,
Thank you for your four-star review.
We are thrilled to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car was new but not fully serviced, I guess. It was clean and service was great.
Hi,
Thank you for your five-star review.
We are very pleased to hear that you received very good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have found after twice renting with green motion at their Stansted location that they are very fairly priced and their staff are professional and courteous. I was offered a good upgrade for a reasonable price, and was pleased with the vehicle I chose. All of their cars are new or nearly new and they have a very good selection. For my money they are the best at the Airport post covid by some way and hope they stay and grow.
Hi Ian,
Thank you for your five-star review.
It is great to hear that you find our team at Green Motion Stansted to be professional and courteous.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Service personnel were helpful and efficient. Nearly new car which was very comfortable. Good value rental.
Hi Peter,
Thank you for your five-star review.
It is brilliant to hear that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good service at collection and return. A higher spec car than we booked and at a very good price.
Nice car. Nice friendly easy quick hand over. Man who handed over car continued to be available to help.
Hi Rose,
Thank you for your five-star review.
We are glad to hear that our agent was able to assist you with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No signs showing the entry to the parking neither walking there to pick up nor when returning by car
Hi Henrik,
Thank you for your four-star review.
It is great to hear that you liked the rental vehicle and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Yu,
Thank you for your five-star review.
We are very happy to hear that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.