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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found this company via EasyJet, great price and service. If only it was better sign posted from the Airport as the directions given were a little vague - to me at least. Once found it all went very smoothly indeed
Standard, nice service attitude, transport from the airport in order
Hi Martin,
Thank you for your five-star review.
It is brilliant to hear that you had no problems during your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was good. Comfortable and Safe. Easy pick up and return. All is fine.
Hi Frank,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking our hire car up at Zakynthos airport, I had made a mistake while booking online earlier. The lovely reception woman sorted it all out and we were soon on our way on our holiday.
Hi Michael,
Thank you for your five-star review.
We are really pleased to hear that you found our team at Green Motion Zakynthos to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff at Paisley were very professional when dealing with my creditcard issue. My credirt carde was declined causing me a three hour delay to my journey. The staff offered me the use of wifi and kept me warm whilst I wrangled with Barclaycard to discover what had gone wrong and resolved the problem. Only significant criticism was that the bus that collected form the airport could have easily given customer a ride to the local railway station.
Hi Dean,
Thank you for your five-star review.
It is fantastic to hear that our team were able to assist you with your credit card issue.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was immaculate and the staff were efficient and friendly.
Hi Rachael,
Thank you for your five-star review.
It is great to know that you found the rental vehicle to be immaculate.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service with friendly staff. Really easy to access from the airport with a shuttle provided that takes about 3 minutes.
Do I rent a car, or take the metro and get an Uber? Rent a car because I need to get around once I'm there. There's a hybrid available, so just like our car at home, and the outlet picks you up and drops you back at the airport -perfect!
Hi Ross,
Thank you for your five-star review.
It is excellent to hear that you enjoyed your rental of a hybrid vehicle. Happy Birthday from the entire Green Motion team!
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was very satisfied with the service and helpfulness from the lady at the rental desk.
She was smiling and friendly, and again, gave good service.
Hi Svein,
Thank you for your five-star review.
We are thrilled that you received good service from our helpful team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Jean,
Thank you for your five-star review.
We are thrilled to hear that you were very satisfied with your rental experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great people, easygoing process, extremely efficient and pleasant.
I rent a car about every two months in Thessaloniki for many years now, GreenMotion has been my best experience so far.
Hi Jean-Michel,
Thank you for your five-star review.
We love that you had the best experience when renting with Green Motion Thessaloniki.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I cannot fault Greenmotion and their team from pick up at the airport to the return drop off!
Hi Hague,
Thank you for your five-star review.
We are thrilled to hear that you found our team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No problems with my with this company
Easy pick up / drop house
Good price and nice car
Hi Padraigh,
Thank you for your five-star review.
It is amazing to know that you had no problems during your rental with Green Motion Rovaniemi.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Took about 25 minutes to go through the paperwork and to pick up the car. Any dents or scratches were pointed out to me. The car was good, drove well, although the interior was a little worn. Perfectly acceptable though. The hand over procedure could not have been simpler. Dropped off the car and after a quick inspection I was advised that the handover was complete. No fuss.
Hi,
Thank you for your four-star review.
It is brilliant to know that you had no problems or fuss during your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Attended to every requirement I requested and very helpful
Hi Kerry,
Thank you for your five-star review.
It is fantastic to know that you received excellent service from our welcoming team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very happy with our car hire experience at Greenmotion. Good value for money.
Hi David,
Thank you for your five-star review.
We are really pleased that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Instructions were clear to follow when landing in Larnaca, everything from collection of vehicle to drop off was smooth, I would definitely use there services again.
Hi Darren,
Thank you for your five-star review.
We are thrilled that you received great service from Green Motion Larnaca.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have been renting from them many times and always choose them again as a result of positive experience.
Hi Saleh,
Thank you for your five-star review.
We are really pleased that you always have a positive experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had an excellent car rental experience at Vienna Airport. The staff was friendly and efficient, making the pickup process quick and hassle-free. The car was clean, well-maintained, and exactly what I needed for my trip. Highly recommend their services.
Hi Jani,
Thank you for your five-star review.
It is great to hear that you had an excellent car rental experience at Green Motion Vienna.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It took half an hour to get picked up by the courtesy bus at the airport, but the driver and the staff on the desk were very friendly. The car was okay apart from a broken headlight bulb. Drop off was very efficient, only 10 minutes from arriving at the office to being in the courtesy bus back to the airport.
Hi Phil,
Thank you for your four-star review.
It is good to hear that you found our team to be very friendly and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have now hired vehicles a number of times through Green Motion and, each time, it has been a good experience.
Hi Andy,
Thank you for your five-star review.
We are very happy to hear that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Charles,
Thank you for your five-star review.
We are thrilled that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.