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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything great but a delay in booking back vehicle but i think only manager was available so ok
I had no problems at all with their service. Car was exactly what I wanted.
Hi Alex,
Thank you for your five-star review.
We are thrilled to hear that you had no problems with our service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have been renting from Green motion many times. I am satisfied and repeated customer. If you on Kenitra there is an office close to the train station. Highly recommend. Thanks to Reda.
Hi Salah,
Thank you for your five-star review.
It is amazing to know that you find our team to be professional and that you have rented from us many times.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I recently rented multiple times from GM in kenitra. Staff was friendly and taking the time to explain everything. Even going around the car with me for inspection.
I was asked if I wanted to pay for a Sun Pass, I said yes as I'm not from FL and wasn't sure if it would be traveling thru tolls or not. After I returned home from my visit I was informed all tolls we open. I called to ask and I was told I asked for it because he had my signature. Yes, I did sign for it. But I didn't know I didn't need it. He refused to issue me a refund.
Hi Tina,
Thank you for taking the time to review us.
We are very sorry to hear that you experienced these issues when renting with us. In order for us to look into this for you, we kindly ask that you contact us by emailing us at [email protected]
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Alles hat super funktioniert, Abholung und Transfer zum Flughafen super! Nettes Personal.
Auto war top! Immer wieder Greenmotion
Friendly staff, new cars, great service during rental period.
Hi Maarten,
Thank you for your five-star review.
It is incredible to hear that you had the best car rental with Green Motion Corfu.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The most effective vehicle for the right journey. The staff is very helpful and friendly… Thanks a lot!
Hi Borislav,
Thank you for your five-star review.
We are really happy to hear that you liked the rental vehicle and found it to be effective for your needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bonjour, assis satisfait de la location de voiture au sein de votre agence.
Le seul problèmes le véhicule était mal entretenu,
Hi Monir,
Thank you for your five-star review.
We are thrilled to know that you were satisfied with your rental
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff is very friendly and accommodating. The location is off campus from the Oporto airport. However, Green Motion runs frequent van shuttles to the airport to pickup and drop off customers. Overall, the service is excellent, the staff is friendly and accommodating.
Hi Stephen,
Thank you for your five-star review.
We are thrilled to hear that you received excellent service from our very friendly and accommodating team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service, friendly, efficient. Would definitely recommend and use again.
Hi George,
Thank you for your five-star review.
It is brilliant to hear that you received great service from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff at green motion tirana were excellent. They assisted And accommodated us with a slight issue upon arrival and didn't get frustrated and tried to help us find solutions. In the end, we worked with him before a solution and they also were very friendly and helped us figure out a way to get the paperwork to take our car to Greece Corfu. They were very patient as our data wasn't working and we were receiving emails right away and it was very timely matter. I would highly recommend renting from them and they were very friendly. Also easy to access from the airport. The car is was what we were expecting..
Hi Jennifer,
Thank you for your five-star review.
We are thrilled to hear that you found our team at Green Motion Tirana to be excellent and that they were able to help you found a solution to your slight issue.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff are very helpful. I had to go to Bexley and need to go through Dartford crossing. He explained to me how to pay the toll and the charges.
I would recommend to anyone. I shall go back to GreenMotion again.
Hi Selliah,
Thank you for your five-star review.
It is fantastic to hear that you found our team to be well-trained and very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice car and I paid £10 for an upgrade to Automatic, that was for 4 days. It was well worth it to Drive in traffic.
The staff s are very professionals. Too good to be true.
I shall recommend "GREEN MOTION" to anyone looking for a good car for very reasonable price/cost. "GREEN MOTION" is the place!
Be Happy and Enjoy
Transfer from the Airport in Lisbon was fast good to find. We got a nice car.
Hi Anja,
Thank you for your five-star review.
It is great to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Unkomplizierte übernahme und übergabe, autos ok. Gottseidank bisher noch keinen schaden
Hi Mathias,
Thank you for your five-star review.
It is brilliant to know that you found our processes to be uncomplicated.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy check in easy check out when dropping off the car no problems at all and the staff are very polite to deal with. Excellent service
Hi Huseyin,
Thank you for your five-star review.
We are thrilled that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Service was brilliant from collection with Abdul to drop off with Mr muscles. Overall I was very pleased by the way I was dealt with and would use green motion again.
Great little car collected with the minimum of fuss and handed back super fast with the deposit returned there and then to the credit card. Couldn't ask for better.
Hi Daniel,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Sy,
Thank you for your five-star review.
We love that you think we are a great company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
- easy booking via Ryanair, fair rates, good service, upgrades possible, nice people on site, free shuttle bus service to and from STN airport runs every 30min.
- hotline/support line not responsive
Hi Thomas,
Thank you for your five-star review.
We are glad to hear that you had a very good experience with us and we sincerely apologise if you were not able to reach us on our support line.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Customer service was helpful and hassle free, we were on the road within 10 Minutes. We arrived on a flight with easyJet from Inverness to London Luton, instructions were clear on the booking form how to get to green motion desk and the transfer cost are included within the hire.
Hi Alexander,
Thank you for your five-star review.
We love that you think we are a good company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Prima auto en nette prijs daar kies je voor. Maar als je pech hebt, dan is goede service essentieel. Dat hebben we ervaren bij twee lekke banden op dezelfde dag. Dank daarvoor.
Hi Jaap,
Thank you for your five-star review.
We are very pleased to hear that our team were able to assist you with the flat tyres during your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert,
Thank you for your five-star review.
We are pleased to hear that your rental was great and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.