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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Met on arrival at the airport. Concluded in the parking lot. Staff very courteous and helpful. Drop off was the same. Next time in South Africa will most certainly use again.
The car I picked up was brand new and bigger than I was expecting. The customer service guys were very helpful.
Pickup from airport was quick and easy to arrange.
Hi Sara G,
Thank you for your five-star review.
We are thrilled that you received great customer service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Darren,
Thank you for your five-star review.
It is amazing to know that you like our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We rented. Small car for a weekend from Green Motion. All went perfectly from pick up at Stansted to rental paperwork and getting the car. Returns just as straightforward. Will us them again without a doubt.
Hi Ian,
Thank you for your five-star review.
It is fantastic that everything went perfectly with your rental with Green Motion Stansted.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good and quickly service by arrival and departure, friendly staff. We got the car we had ordered and it was in a good condition.
Hi Franz,
Thank you for your five-star review.
It is great to know that you found our team to be friendly and that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
All was already set for the rental while coming in the office…No wasted time in line…The guy was waiting for us with the car in the parking lot. No waste of time…The same while coming back to the garage at the end of the trip. No need to get back to the office after car check. Very professionnal. But keep in mind the car body is fully and carefully checked for scratches before you leave, so it will be carefully scanned while coming back. All was OK for us…So be careful of scratches opportunities while you drive, park or take ferries, narros roads etc…
Hi Guy,
Thank you for your five-star review.
It is amazing to know that you found our team to be very professional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picked up from airport, very clean, new cars, on return, dropped at my hotel. Friendly and good customr service.
Hi Suat,
Thank you for your five-star review.
It is fantastic to know that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Paul,
Thank you for your five-star review.
We love that you think we are a great company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice people in the car rental office. Very helpful.
Looking forward to go back
Hi Adam,
Thank you for your five-star review.
We are thrilled that you think we are a good place to rent a car from.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Decent car, reliable pick up and friendly staff. The only issue was the windscreen wipers were not good. A small issue in the rain.
Hi Peter,
Thank you for your five-star review.
We are very happy to hear that you found our rental package to be good overall.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great car, good booking experience and very helpful friendly service. Looked after everything we needed.
Hi Noel,
Thank you for your five-star review.
We are thrilled that you found our team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It could have been better. The tires were low on air. The engine kept stalling out making it difficult to drive. Eventually it hit a curb when the steering went hard and caused some damage. Otherwise it was fine. Nice staff.
Hi Mario,
Thank you for taking the time to review us.
We are very sorry to hear that you experienced these issues when renting with us. In order for us to look into this for you, we kindly ask that you contact us by emailing us at [email protected]
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Fast airport pick-up. Very friendly staff. Fast vehicle pick-up. Fast vehicle return. Rental vehicle met requirements. Good location of rental.
Hi Josef,
Thank you for your five-star review.
We love that you had the best rental with Green Motion Thessaloniki.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Office outside and not inside til airport buiding, $#*! it wass told in the paiper god service, but to Long time, before my deposit, wase return to my acount, took one Mount.!
Hi T J,
Thank you for your four-star review.
It is good to know that you received very good service and we apologise for the delay in the return of your deposit.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick, seamless and overall pleasant experience, convenient location, new car, friendly staff
Hi Radoslav,
Thank you for your five-star review.
It is amazing to know that you had an excellent experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Robert,
Thank you for your five-star review.
We are delighted that your hire car experience was smooth sailing.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bonne expérience Quelques difficultés à trouver le loueur mais après c'était parfait
Hi Bertrand,
Thank you for your five-star review.
We love that you had a perfect rental with us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car hire company not helpfull tried to rip us off so we didn't take out the car hire with you we lost everything, we will never use your company again
Hi Carl,
Thank you for taking the time to review us.
We are deeply sorry that your experience with us fell below your expectations. Our customer services team would be more than happy to discuss any issues that you may have had, if you would like to contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Hi Charaf,
Thank you for your five-star review.
We are delighted that you found Reda to be the best.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Faultless- booked car two days before, collected car within ten minutes on the day.
Hi Julian,
Thank you for your five-star review.
We are really pleased that you found us to be an outstanding, stress-free service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John H,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be very courteous and helpful and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.