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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Convenient location, very polite, patient and helpful assistants, car just as expected, car pick up and drop off easy and efficient
Staff happy to talk through controls if different to what you're used to. Lovely car, a bit daunting to get out on to main road. Petro almost empty and although garage only 5 miles would have preferred full to full.
Hi Erica M,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be helpful and our cars to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We rented a 7 seater SUV and it was a great experience. The car provided was new a Peugeot 5008, very nice and comfortable. The staff facilitating the rental were friendly and helpful. I would definitely recommend and rent again when needed.
Hi Marivic D,
Thank you for your five-star review.
We are thrilled that you recommend Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a car for a week. We were looked after when we returned by Don.
Everything went well.
Hi Paul F,
Thank you for your five-star review.
It is great to hear that everything went well with your rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The process was very simple. The car was in excellent condition.
Hi Santiago L,
Thank you for your five-star review.
We are thrilled that your rental with Green Motion was everything that you expected it to be.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Station im Terminal, Auto dann vor dem Gebäude in Empfang genommen. Kein Versuch zusätzliche Versicherungen zu verkaufen, Rückgabe schnell und unkompliziert, zum Terminal zwei Minuten. Auto hatte Beschädigungen, ansonsten in gutem Zustand
Hi Wolfgang M,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Online voor een VW Up gekozen, maar kreeg ter plekke een vergelijkbare auto, nl een Suzuki. Even wennen wel omdat ik een VW gewend ben, maar het karretje bracht ons naar wens overal naar toe.
Administratieve handelingen verliepen zowel bij het halen als het terugbrengen soepel.
Op zich wel positief over dit bedrijf dus zou er zelf volgende keer waarschijnlijk weer voor kiezen.
Hi Wim C,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service from the airport pick up to the drop off. Car was as expected clean and in good condition
Hi John L.,
Thank you for your five-star review.
We are thrilled that you received first class service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
First time renting from GM. Couldn't be happier with the experience. I travel to Croatia often and will definitely go to them first next time I visit Zagreb.
Hi Kresimir R,
Thank you for your five-star review.
We are thrilled that you found couldn't be happier with your Green Motion rental experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very helpful customer service when I was trying to change rental dates.
Hi Renata T,
Thank you for your five-star review.
We are delighted that you received very helpful customer service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From the moment I arrived, the GreenMotion team was welcoming and efficient. I was a bit worried at first because a tire warning light appeared on the dashboard, but the staff reacted quickly and professionally. They checked the vehicle immediately, reassured me that everything was fine, and made the necessary adjustment.
Hi Sanaa B,
Thank you for your five-star review.
We are thrilled that you had a smooth experience renting with Green Motion and that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The vehicle and the service were great. The pickup at the airport was easy, and the transport to the site for the car was fine. The vehicle was clean and worked well. Best value for a rental car ever!
Hi Robert B,
Thank you for your four-star review.
We are delighted that you found Green Motion to be great value for rental cars.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Another great rental from the GreenMotion Team at Birmingham Intl Airport; prompt service collecting and returning the vehicle, nice vehicle, no nonsense.
Car was awesome and service provided at the time of pick and drop was excellent
Hi Yashpal P,
Thank you for your five-star review.
We are delighted that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Maria A,
Thank you for your five-star review.
We are thrilled that you had a very good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Ralph K,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good experience dealing with Greenmotion. No issues. Will hire again.
Hi P G,
Thank you for your four-star review.
It is amazing to know that you received good customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Always good and very helpful to our family. Highly recommended
Hi Timothy,
Thank you for your five-star review.
We are delighted that you had a fab rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Superb value for money and great customer service. The vehicle we received was perfect for our needs
Hi Matthew,
Thank you for your five-star review.
It is brilliant to know that you received great customer service from our team and that the rental vehicle was perfect for your needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick pickup and drop-off, with vehicle well presented and ready to go.
Hi Marcus,
Thank you for your five-star review.
We are delighted that you found the vehicle to be well presented.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jasvinder R,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be very polite, patient and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.