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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Have used Green. Motion services before and was always pleased with the car and fast and efficient services provided.
Hi Eniko K,
Thank you for your five-star review.
It is fantastic to hear that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have been renting from greenmotion for the past 3 years and it's been a great experience so far
Hi Mark,
Thank you for your five-star review.
We are delighted that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Cevdet,
Thank you for your five-star review.
We are really pleased to hear that you always prefer our company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Freindly welcoming staff, quick pickup and new cars. Have booked with them many times and will continue to choose Green motion every time
Hi Matt,
Thank you for your five-star review.
We are thrilled that you found our team to be welcoming and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything went smoothly staff were friendly and car was fine---------------------------------------------------------------------------------------------------------------
Hi Karen,
Thank you for your five-star review.
We are delighted that your rental went smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
A little rocky at first regarding letter first insurance verification. Ok after that.
Hi Thomas,
Thank you for your four-star review.
We are glad that you found renting with us to be worth it.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pick up is super easy drop off is easy Just have to walk right across the street through the doors that lead to the parking lot get there early so they have time to walk to your gate.
Hi Michael,
Thank you for your five-star review.
It is amazing to know that you found the pick up to be super easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Fleur,
Thank you for your five-star review.
We are delighted that you had a great experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Although there were very unpatient clients in the queue the service people were smiling and efficient, thanks.
Hi Astrid N,
Thank you for your five-star review.
We are thrilled that you found our Green Motion team to be smiling and efficient.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Franco D,
Thank you for your five-star review.
It is great to hear that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good. Very satisfied with the customer service. Cars are in good condition
Hi Eurika,
Thank you for your five-star review.
We are delighted that you like our prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Maksim,
Thank you for your five-star review.
We love that you think we are an excellent company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Jose,
Thank you for your five-star review.
We are thrilled that you had a great experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Kind people attending for a great experience. Nice new cars. I like the location in down town.
Hi Ian M,
Thank you for your three-star review.
We are delighted that you once again chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
* do not accept AMEX* do not accept credit cards with expiry less than 6 months. * they want to be the cheapest in booking.com and other platforms and than they come with many silly conditions which no one reads in detail and are hidden from the orginal booking* Cheap way to cheat
Hi Eddy V,
Thank you for taking the time to share your experience with us.
We are extremely sorry to hear that you found our deposit requirements to be unexpected. Green Motion make every effort to inform customers during the booking process that a physical, major credit card in the main driver's name must be available for the security deposit. If you do not have a credit card, you may be offered an excess reduction product to negate this requirement. Our Terms & Conditions on this matter can be found at www.greenmotion.com/terms. If you would like to discuss this further with us please feel free to contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance.
Kind regards,
Green Motion International Customer Services.
2 weeks full insurance cost me 600 euros and is more than double the price of the rental, i always do full insurance to avoid rental companies to fish for a small detail and charge you but this company then exploit you charging money for 2 weeks insurance that is enough to cover 3 years of my better car, not to mention that is double of other companies.
Hi Luis L,
Thank you for taking the time to review us.
We are very sorry to hear that you experienced these issues when renting with us. In order for us to look into this for you, we kindly ask that you contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
I love green motion so much. They're so nice to me and so helpful
Hi Stephen B,
Thank you for your five-star review.
We are thrilled that you love Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
çalışanlar profesyonel bilgili ve ilgili araçlar temiz sorunlara hızlı dönüş yapılıyor
Hi Osman K,
Thank you for your five-star review.
It is great to hear that you found our Green Motion team to be professional and knowledgeable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Always really helpful, speedy service with no fuss. So easy ti use, always use when traveling to UK from Australia.
Hi Lesley U,
Thank you for your five-star review.
We are thrilled that you always find our Green Motion team to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Egemen K,
Thank you for your five-star review.
It is fantastic to hear that you had a great rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.