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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
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Easy, practical flight reservation. Great to catch flight locally and have search engine find affordable flight combinations.
I bought a ticket by mistake as the destinations were reversed. I had been looking for a ticket home for 3 days. I noticed the mistake within 15 minutes and I was forced to pay a fee of $88 for cancellation within 24 hours. I have never been charged a processing fee before. I will probably skip this website in the future
Me encanta viajar con GOTOGATE, son mis favoritos desde que los conocí y lo seguirán siendo, tal ves por ahí les falta algún vuelo directo aunque de que podría estar más caro pero bueno, sería una buena idea, gracias por todo y Dios los bendiga.
Your ONLINE service is very helpful; THANK YOU!
The process gave me a minor concern that at the time of my payment changed the cost considerable; from 600+ to 2300+.
Hard to make The payment. Prices changing by minutes. Finally I did it with an cheap Price.
Easy viewing, quick results, competitive pricing, easy booking,
After I booked my flight there's no email confirmation and booking numbers to log in
After hours of trying to book through different travel agencies, Go To Gate came to the rescue. Thanks
Why was USD converted into my currency rate higher than the current rate? I tried to search for the best deal but it ended up i still paid the high rate.
Could book seat, 5 just for aisle in business class and then after typing in all data a surprise $71 upcharge. Pretty scamy.
The last minute price increase was a lame move. I got all the way to the end of the booking then it said "Your flight price increased by 72$, do you agree to pay the difference?". No way it actually increased in the 10 minutes it took me to submit my information
Get flight tickets for 4 passenger the system was easy but long it means to many steps trying to sale me extra
Straightforward, website processed booking smoothly, transparent fees, user friendly interface
Excellent customer service and responsibility for passengers
Last minute raising the price due to high demand? This was an empty flight. Classic greed.
Happy with both of two times I used your service. I'll use Go To Gate again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members