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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was delivered on time as promised and delicious. The quiche was in perfect shape.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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We were notified and our order was delivered on time, completely frozen as promised.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Love the selection of iconic foods
September 30, 2020

Love the selection of iconic foods across the country!

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
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Was able to get a fancy dessert birthday present to my aunt quickly!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Easy to ordered, delivered on time
August 20, 2020

Easy to ordered, delivered on time. Enjoyed every bit of it!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The ordering was easy, and there was a very wide variety of foods to choose from.

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
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Well organized, unique gift, package arrived when stated, loved by all.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and well packaged
August 20, 2020

Delivered on time and well packaged. Very delicious.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The food arrived with sufficient ice packs to preserve it. Food was fresh.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Lobster was fresh and delicious
August 20, 2020

Lobster was fresh and delicious. It was delivered during a heat wave of over 100° and left outside for several hours, but ice packs kept it cold enough. My email questions to Hancock were answered quickly with great customer service.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Easy to order, order was delivered on the date as promised and I was able to track delivery

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Everything was nicely packaged and delivered in a timely fashion.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The product was pretty good considering the distance it travelled.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Natalie C.
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Arrived on time! Lobster meat couldn't have been fresher! We miss New England and this certainly was a wonderful treat!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Great Product
August 19, 2020

Great Product. Delivery on time absolutely perfect

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Ordering and delivery made in 48 hours, excellent service and food.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Straight to the point service and delivery. As an added bonus, I found a $20 off coupon code.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, food was kept frozen and was amazing

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivered on time! The cake was moist and beautiful. Very well presented!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The 4 pizzas arrived frozen and packaged great. Haven't had pizza yet-but can't wait. Arrived when it was supposed to.

Date of experience: August 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States