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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Stan's Donuts were delicious! Delivery was fast! I have ordered twice. Very satisfied both times :)

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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I bought this for a birthday gift for my dad and he loved it.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The pie was amazing, when u got a piece of that salted caramel. Oh my!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Easy to find products
June 10, 2020

Easy to find products. Easy to order. Good communication!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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I had ordered 2 lady M cakes delivered to same address on same day. One got delivered on time and the other was a day later. We didn't eat the day late cake because we were afraid it was spoiled. I had email Goldbelly inquiring about sending another in replacement or refund, I got NO REPLY.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
June 10, 2020

Delivery was on time. Gluten free cake was delicious!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was spot on! Arrived on time and the packaging was amazing!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Rapid delivery
June 10, 2020

Rapid delivery. This was a gift so great to live on the west coast and treat someone on the East coast.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Came exactly as ordered
June 10, 2020

Came exactly as ordered. Haven't had any yet but it looks fantastic.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The pie arrived when you said that it would. I had ordered a rhubarb
Pie last month and it NEVER arrived. The blueberry pie was very good.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery was on time and food quality tasted as good as ordering in St Louis!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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It arrived in a timely manner and was well wrapped

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Communication regarding delivery time and tracking. Food arrived in perfect condition.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Ryan M.
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I loved the simplicity of transaction, and everything arrived on time and in good shape

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Judy K.
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Arrived on time and the cheese cake ordered was excellent.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Carlos bakery is amazing
Little pie shop fantastic
Great on time delivery

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Food was excellent and it arrived in a timely manner

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivered on fast and on time
June 10, 2020

Delivered on fast and on time. Food was delicious.
Family was surprised with gifts from NYC. Just a great experience and looking to try you guys out again!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered promptly and it is one of the best cakes we have ever tasted. My granddaughter thought the rainbow cake was "magical"!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Freshness, made the old fashion way, and delicious! Packaged and travelled well. We had it as the surprise party! Thank you-hope to visit you someday. A real quality bakery!

Date of experience: June 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States