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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food was great and on time
June 10, 2020

The food was great and on time. The packaging was perfect.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Your customer service addressing with a 10 out of 10 rating the issue noted below

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on the day it was supposed to, still frozen, and well packed.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Selection, ease of ordering and
June 10, 2020

Selection, ease of ordering and reliability of delivery

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Amazing ice cream sandwiches! Delivered perfectly and on time.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Food was fabulous
June 10, 2020

Food was fabulous. Timely delivery. Live having these choices

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Easy to order - good follow up - arrived exactly as promised. Beautifully packed --- and, most importantly, delicious!

Date of experience: June 10, 2020
Virginia
2 reviews
0 helpful votes
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The cake was beyond excellent
June 10, 2020

The cake was beyond excellent. The options on gold belly are great.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! The crabs arrived ontime and they were delicious.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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It came when it said it would
June 10, 2020

It came when it said it would. The fish was beautiful I was very happy

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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It was a gift for friends and they absolutely loved the food kit

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Courtney M.
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Everything was smooth throughout the process and the order was received on time.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Lots of good food options
June 10, 2020

Lots of good food options. Web site easy to navigate. On time delivery.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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I was able to order what I wanted and have it sent to me without problems

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Products arrived very quickly
June 10, 2020

Products arrived very quickly. Excellent quality and size for the scallops.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Timing of delivery, good choices, the ability to track package.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The delivery was perfect and the food outstanding.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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On-time delivery, food was packed well and I'm told was delicious!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The order was well packed and the recipients loved it.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Easy process
June 10, 2020

Easy process. Clean website. Clear instructions and explanation of shipping times.

Date of experience: June 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States