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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Cake arrived in perfect condition and was delicious!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the Stan's Donuts were fresh! Thank you! :)

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Love being able to get food from new york shipped to indiana

Date of experience: June 10, 2020
Virginia
2 reviews
0 helpful votes
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Lobster from Beal's arrived and was still very cool. It was excellent and exceeded expectations!

Date of experience: June 10, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Arrived on time was exactly what was ordered... and tasted phenomenal! Was perfect desert for one of many quarantined birthday celebrations!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time and product was still frozen solid.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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On time & grateful for that
July 10, 2020

On time & grateful for that. They are delicious and I'm grateful for gluten free donuts.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Easy selection
June 10, 2020

Easy selection. So many options. Gluten free foods!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Food took 2 days to arrive! When I was told one day

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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It came on the day it was supposed to. No easy task nowadays

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delicious cake! I ordered another one for a friend a few days after eating the first one.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Reached a very helpful person at shop location because nobody answered anywhere else. Without her help I would have given up.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Yummy product delivered as promised on my friend's birthday!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Everything
June 10, 2020

Everything. The bagels and cream cheese arrived where and when they were supposed to. My California friends were delighted with the authentic New York bagels.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The variety of food and easy navigation of website

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Not much on this order, although I have had success with previous orders.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Shipping was quick and love all of the options available on the site.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Two of the three packages arrived on the promised day.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and delivered in great condition.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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All of my items were delivered on time and packaged securely. I was pleasantly surprised that my ice cream was still frozen

Date of experience: June 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States