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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Accuracy of the order. Promptness of delivery. Great tracking updates.
Ordering was easy. It was there on time. Thank you.
Amazing food that was delivered right on time. I've ordered from Goldbellly theee times and have had three amazing experiences!
It arrived on time, and the bagels were all wrapped individually, which was great!
Fast response and great customer service when I had an issue with my order.
The cake was fresh and it was delivered on the day we specified.
Have not heard from the person we gave it as a gift to yet.
My items arrived perfect! The packaging was great and my cakes looked perfect.
Gold belly was amazing and I would 100% order from here again.
Picking the items, receipt time, and items received in good condition.
Once we found what we wanted to order, placing the order was easy. Your Customer Service staff, when a discrepancy arose with placing an initial order, was great. Using a gift card was very easy to do.
The cake came on time
Everyone was super excited
The cake looked just like the picture
It was absolutely amazing
Delivered on time. Packaged exceptionally well. Food still cold despite hot weather. Tasted just like burgers at the restaurant.
Well packed! I was worried it would not be cold and well packed but it was! Thank you!
The quality of the bagels was awesome, not sure about the pizza it haven't arrived yet!
What went well?... EVERYTHING! From visiting your site and finding it easy and fun to navigate to the on-time delivery to the deliciousness of the food!
Everything was delivered in time to arrive for my friend's birthday.
Loved the customer service! I had to change the delivery date and the cake arrived on time. The packaging was great, the cake was in great condition. The instructions were clear and easy to understand. The cake tasted delicious when it was time to serve.
The bagels were good and it was a nice sale price.
Arrived on time as promised. Muffulettas were safely packed in insulated bag with ice packs. Arrived cold, fresh and delicious. This was the second time we have ordered them and we were not disappointed. Had these at store in N. O. Highly recommend.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members