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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering very easy, food was dynamite and delivery was as promised.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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Everything! The packaging of the cake was done great and the delivery was on time. Thanks for making our 35th wedding anniversary special!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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Really great bbq, beautifully packaged and quick, ontime service. Would highly recommend.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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My order was a birthday gift and was received on time. The variety of products and the quality is excellent

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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Ordered easily/chose delivery
August 20, 2020

Ordered easily/chose delivery date/product was delivered as scheduled/product was delicious

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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I love the opportunity to try things that are available around the country. Easy to order and fast delivery!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very easy and we received the order on time without any challenges. Thank you very much!

Date of experience: August 20, 2020
Virginia
3 reviews
0 helpful votes
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The careful packaging and the delivery... on fleet!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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The shipping process went exactly as planned. It was a very hot day when the shipment arrived, but everything was still frozen on arrival. We had a lot of fun with the remaining dry ice as a science experiment after unpacking the cakes, which were in perfect condition and nice to look upon. Nice job there. You provided a great service.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfectly on time & in excellent condition... thank you.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Fast ShipmentFood was still frozen
August 20, 2020

Fast Shipment
Food was still frozen when it arrived!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Sturdy packaging, kept the products cold. Delivered on time.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very smooth and shipping was outstanding. My friend was received her cake on time and in great condition.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Pizza arrived still frozen and tasted great when prepared as instructed.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The cake and rainbow cookies from Carlo's were good. Still frozen/cold upon arrival and tasted good.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Everything was amazing, right on time, packaging was great and not too bulky, and tasted amazing!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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They stayed fresh after they arrived for 4 days. My son loved them!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Quality of product and excellent packaging. Quick delivery.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and fresh
August 20, 2020

Arrived on time and fresh. Shipping included. Easy to do business.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Almond croissants are my favorite so I was happy to find them. Not sure they were the best I ever had. But I enjoyed them.

Date of experience: August 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States