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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was easy to order, there were lots of choices, and the delivery prediction was accurate. The food has been delicious!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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We ordered Carlo's Bakery cake
June 15, 2020

We ordered Carlo's Bakery cake. The delivery was a very nice and unique surprise. Packaged well and delicious. The prices, however are insanely high. Just looked at two mufalletta sandwiches from Central Grocery in New Orleans. $109 for 2 sandwiches? I've had them there. The markup is over 100%. Would love to see you bring the prices down. Thanks for listening.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The packaging of frozen goods and the careful instructions to disassemble the dry ice. The variety of choices and the speed of shipping.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
June 15, 2020

Delivery on time... bagels were handled beautifully.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Shipping was great! Arrived in a great container and the writing wasn't smooshed on the top, Impressed!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Everything arrived as ordered
June 15, 2020

Everything arrived as ordered. We are very pleased.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, delivery was
June 15, 2020

Ordering was easy, delivery was completed as expected

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Perfect temp when arrived
June 15, 2020

Perfect temp when arrived. High quality food and packing.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Everything! My friend said it was the best cake she's ever had

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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I am already a repeat customer
June 15, 2020

I am already a repeat customer. Sadly, it is with only one vendor (Bay Shore Chowders), but my experience has been consistently good.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Zeina M.
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The pizza turned out amazing! And the shipment came on schedule.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Promptness and the fact that I was able to see where it was. Coming from Seattle to a small town in the middle of Iowa, I thought it would not be here when advertised. Made a believer of me.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Semi fresh product
But packed sturdy. Delivery was fast

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Always love the amazing options and even considering the current situation, everything arrived exactly when you said it would!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow George S.
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I have placed many orders and I have never been disappointed with the food. When I have had an issue my concerns have been quickly addressed and resolved.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The delivery was fast and timely
June 15, 2020

The delivery was fast and timely. Even though the delivery person left the box on its side, the pie was flawless.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Food was delivered the next day, packaged well, and delicious.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Website is fun to explore, lots of options & categories, easy to order

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Delivered to front door
June 15, 2020

Delivered to front door. Cheesecake in tact. Very easy to order. I ordered from Ferrara bakery in little Italy N. Y. it was a gift. Excellent

Date of experience: June 15, 2020
Virginia
2 reviews
0 helpful votes
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Our parents loved their ice cream
June 15, 2020

Our parents loved their ice cream... our mom loved the Blueberry muffin ice cream... the ice cream was delivered as stated. Our dad had a wonderful father's day! Happiness all around!

Date of experience: June 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States