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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Felicia D.
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The service and the cake was amazing. Thanks for shipping without it breaking apart.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Doreen M.
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The food is terrific! Tastes great and there was plenty of it.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
June 15, 2020

Delivery was right on time. Cake came frozen which was perfect since we weren't eating it for another 3 days. Defrosted for 3 hrs on kitchen counter. We are were so very surprised at how moist the cake was. The strawberry icing was absolutely delicious. My daughter in law loved the bright colors in all the layers. Seriously the best cake we ever had. Will definitely be ordering more. Thank you

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Cake arrived right on schedule
June 15, 2020

Cake arrived right on schedule. It was so good. I couldn't wait for Fathers Day. We enjoyed every piece. Creamy frosting, moist cake. So good.

Date of experience: June 15, 2020
Virginia
2 reviews
0 helpful votes
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I like the variety offered from around the country

Date of experience: June 15, 2020
Virginia
2 reviews
0 helpful votes
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The shipping notifications and the condition I received my product in was amazing and the actual meat itself was amazing so I will be buying again

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to receiving the shipment.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Terence B.
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The site is really hard to navigate to see everything and the prices are ridiculous. I got a $50 gift card from my work and still had to pay $25 shipping for the measly frozen meat that I got. And the meat doesn't look appetizing. It looks slipped into a bag and frozen.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Everything from online ordering to the actual delivery

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Dominic M.
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Loved searching by region to be able to get some Midwestern treats to the East Coast. Options and communication about our order were great.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The variety and experience is great. Free shipping is so important when you're paying a premium. I'd rather pay it toward the food than to think it's going to transit.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Susan M.
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Quick response on both purchases, food well packed and received quickly.

Taste is amazing! Bludso's hot links were amazing! Will definitely buy them again as well as the other offerings Bludso's has.

Texas Lone Star Tamales we're also delicious, especially the pork tamales. Will order those again with other flavors.

As a website, your different vendors and products are fantastic! You will be my "go to" in the future

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Alok V.
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Food was excellent, well packed with good instructions.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow William P.
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Food items were good and it was delivered on time.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Food was sent out in a timely manner. The food was delicious.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Nina M.
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Except for the delay in delivery it was a wonderful first time experience. I do understand that the delay was pardonable because of the overflow due to the pandemic.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The ordering experience was good
June 15, 2020

The ordering experience was good. Simple and easy.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The bagels, cream cheese, lox from Essa bagel and bread pudding from Magnolia came nice and fresh! The quality of the food remained intact! It came a day later than the delivery date, but it's ok!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Received as promised well packed and frozen excellent selection and quality good idea for special occasions

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
Follow Melodie M.
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The chocolate cheesecake on a stick was excellent. We received them in a timely manner and will definitely order again.

Date of experience: June 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States