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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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A cake shipped 1/2 way across the country. Without a ding or a dent. Amazing!
Everything was as advertised, delicious! Shipping and packaging were excellent.
The selections and delivery timelines are amazing. All of the food has arrived intact and with clear instructions on storage and preparation.
All was great! Arrived on time, in pretty good shape, and was thoroughly enjoyed!
My son was thrilled and said the pies were amazing. Thank you!
The idea is fantastic! And, it came a day before it said it would. Awesome!
Such careful packaging of perfectly ripe, delicious peaches... what a treat!
My package was delivered on time and in one piece. Shocking since fedex and UPS tend to destroy my items before they are delivered.
Food arrived on time and perfectly packaged to stay frozen.
This was our 2nd order from Goldbelly and we couldn't have been more pleased. Everything is always tasty and delivered as scheduled.
:)
The cod was fabulous. The pizza packaging was soaked through and messy. (The staples in the cod packaging were impossible
To remove.)
I love that I can get fresh NY bagels delivered all the way to San Diego. I appreciate that the service is even possible, so thank you.
By the time the scrimp was delivered. The sauce had spilled out in the box. Other than that the scrimp were okay.
Order arrived one day earlier than quoted. Items were packed well and very fresh.
Everything was great, food arrived on time and well packaged. Portions were generous. We will definitely order again!
The whole ordering process went well. Was able to use a coupon which made it even better. My gift was delivered at the promise date.
This was our 3rd time ordering and we haven't been disappointed.
It was easy to use the Travelzoo coupon. Thank goodness I didn't pay full price!
Honolulu Fish Company rocks. Best packaging of any Goldbelly provider so far/ NOTE this second time, fish wasn't as frozen (or as cold) as first time. But still great.
Everything! Cake arrived on time and was beautiful and delicious!
I was supposed to receive $15 off. I ordered based on this discount. I did NOT receive it.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members