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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipped nicely with instructions for them on how to store it

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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There were so many great places to choose from and I loved free shipping!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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I requested a delivery date change and you were very accommodating!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Received on time and in perfect condition!
Didn't get to taste but family said it was moist and good. Thank you, It was sent for a special birthday

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The delivery came the day quoted,
June 15, 2020

The delivery came the day quoted, packaging was sufficient to cool my product, even in AZ summer

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 15, 2020

Easy to order. Was delivered quickly and efficiently!

Date of experience: June 15, 2020
Kentucky
1 review
0 helpful votes
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Ordered 24 bagels for a hefty sum (over $75) and within a few days, they were all spoiled. When asked if I could at least get credit for the ~15 bagels that had spoiled, I was told that I could not, as was offered a $15 off coupon... If I spent at least $50. In other words, for my troubles I'd owe Goldbelly at least 35 bucks should I ever want to use my coupon.

Dissappointed but thankfully there are other options out there.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The cake arrived very well in great condition as if I would have picked it up directly from bakery. It arrived on the date requested

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Delivery on the day promised and product very fresh.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Well constructed sandwiches
June 15, 2020

Well constructed sandwiches. The recently up graded packing is a BIG plus.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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It didn't go well
July 15, 2020

It didn't go well. I ordered some brownies. I am allergic to chocolate. So I ordered Blondies and some raspberry. They sent me for brownies. I had to give them away or throw them away. I don't wanna order from Goldbelly anymore.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in perfect condition on the day promised.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The products arrived as stated
June 15, 2020

The products arrived as stated. The Pastrami was out of this world, I am not able to get the real pastrami here in Florida but Pastrami Queen hit it out of the park. I would definitely re-order the Pastrami.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Food was great and a nice taste of home while away.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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You delivered a delicious birthday cake across the country on time during covid-19 and protests! Thank you!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Pretty much everything went well
June 15, 2020

Pretty much everything went well. It was only my first time using this service but had no complaints at all.

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was made as promised and
June 15, 2020

Delivery was made as promised and product was delicious!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The whole experience was exceptiona l
I ordered a cake from Carlos for my daughter's birthday.
It was delivered on the day I wanted it.
It was packed perfectly
Excellent Job Goldbelly

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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Everything was packaged just right and the experience of having one of those sandwiches brought back memories

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The cake from Carlos bakery was fabulous-well packaged and delicious. The cream cheese and lox were in a plastic bag with one ice pack and melted however the bagels were good

Date of experience: June 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States