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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Park view arrived on time was missing bread but was delicious.

Date of experience: June 15, 2020
Virginia
2 reviews
0 helpful votes
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The food was wonderful, it came in just two days, ice packs still frozen. I won't be able to order again for a while but I will tell everyone how wonderful my experience was. I was able to order that time because my stimulus check had come and I am almost 75 years old, born in Danforth Maine and wanted to help out a place of business in my birth state, So very glad I did! Thank you for the great service!

Date of experience: June 15, 2020
Virginia
1 review
0 helpful votes
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The order was a gift - my friend loved it and will likely order from you.

Date of experience: June 15, 2020
Canada
2 reviews
0 helpful votes
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Great service
June 15, 2020

I have ordered a couple of times from here and every time the food turned out to be excellent and the delivery was before time, great customer service.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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My original item turned out to be unavailable... but a suitable replacement was chosen by me, and once that replacement was ordered, I received it when expected. There was a significant delay between when the original order was placed and when I was finally made aware that it was unavailable. The cheesecake was delicious!
Worth the wait.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Gifts for a friend
July 15, 2020

Gifts for a friend. They said the cake was great...

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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The ordered arrived on the day it was promised and everything was delicious.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Food was amazing! We got it on the day it said it was coming.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Bagels were well packed along with cream cheese & lox.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Dry ice was melted, however, cheese cakes arrived frozen. Both were packaged well in container and all seemed like they had a great trip.
Shared with our guests and could not believe how great they were! Such a delight to have delivered. Thank you

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Received package on time; my friends found it a little extravagant in price but delicious!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time! Thanks for clear instructions on disposal of dry ice.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Easy order experience, food arrived as expected overnight!

Date of experience: June 14, 2020
Virginia
1 review
1 helpful vote
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We have enjoyed every order
June 15, 2020

We have enjoyed every order. We've even repeated a few! It's so nice to treat ourselves to something special and know we are supporting great bakeries, restaurants, etc. that might not be getting quite the same business during these challenging times. We like supporting small businesses and being able to order cool food from places we've previously lived, where we grew up, or things that just look great to try.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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I've ordered several times and everything has been great..

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Parents loved their gift! Arrived on time and well packaged

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Delivery service and Phil's Fish Market (from Moss Beach Calif). The Cippiono was super great! I would order again from Goldbelly and Phil's Fish Market.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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As the current pandemic made it
June 15, 2020

As the current pandemic made it impossible to be with my daughter in her birthday it was wonderful to send her a delicious cake that was delivered on her day!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order and everything was exactly as advertised.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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My order came well packaged and in a timely manner. It was exactly as advertised. What more can you ask? I did, however, spend way too much time on the website checking out all the offerings.

Date of experience: June 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States