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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Shipping notifications were great and the website informative. Overall, the food arrived fresh and was delicious.
Delicious bagels! They were well packaged and wonderful!
Two of the three orders went well. One of them was delayed by UPS for a number of days
Everything went well!
The food came on time!
The food was delicious!
Really delicious lobster and crab and EVERYTHING you need to make a great feast. Loved the chips, mayo and soft brioche rolls.
Every thing. On time delivery. Cool pack did it's job. Sandwiches were exactly as we remember. All good.
Delivery was on time and the food was cold as it was supposed to be on a very hot day
Timely delivery with notifications about the status of my order which was a gift. Great products.
The order was delivered on time and easy to place. You also did a great job managing the credit from a prior order that was derived with damage.
The delivery time and the recipient enjoyed her birthday cake.
Very informative, and with my order coming in, I knew everything thanks to your info all day.it was awesome cuz other company didn't and the meat was thawed by the time we found it
Food great delivery great both quick and In perfect condition
Our shipment from Coropolese was Amazing! Goldbelly was Awesome! We will definately be ordering from them again
Everything was as it was supposed to be, thank you!
Everything, selections, ordering, prices, shipping.
The ordering experience was easy and there were a lot of options. I shipped them to my friend and his wife and they LOVED the Poboys. They said the food was well packaged and tasted delicious.
The delivery was very fast, and it's very easy to use the site.
Order came very quickly and in very good shape. Everything was very good and I know I will order again. I have already sent an email to 15 friends about the site and one of them already ordered from Goldbelly!
Ordering was easy and item was delivered on requested date. Thanks!
Delivery was prompt; food was well packaged. Very nice meal.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

