On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
On time delivery, great quality and unique food package - perfect for a gift.
Everything went well, from ordering to shipping. Your website was easy to use. LOVE the bagels!
The cake seemed stale at first-after heating a slice in toaster oven, the lemon pound cake was tasty.
Order was on time and well packaged; everything went well.
Food was excellent and safely packaged. Arrived on time. It was a gift and recipients were very pleased
Order was delivered as promised. I had problems entering a promo code, so I sent an email and your representatives responded promptly and even adjusted my order total to included the promo! Well done.
Everything was great and fresh! Shipping was fast.
Chocolate order arrived in perfect shape... live in hot humid south!
I was worried after ordering... but arrival was perfect
Delivery as scheduled, packaging kept cake frozen and in perfect shape.
The Lobster Rolls were delicious. Everything was fresh and well packaged.
I liked selecting the delivery date and getting frequent notices of the status. This is especially important when it's a gift. My friend received it nicely packed and frozen.
Receiver wanted to know where these cookies have been all his life. They arrived in time, fresh, tasty, and perfect condition.
I received items as described and on the day I was informed.
Package arrived when it was scheduled! The cake was delicious!
Everything. Delivered on time and the food was perfect!
Arrived on time, the food was fresh and packaged well
It was the best rhubarb pie I've ever had!
It was very full of rhubarb and the crust was delicious! I love the tartness and it reminded me of the pies my mother made when I was young! I will have this pie for my birthday in November instead of a birthday cake!
Delivery was on time, products were fresh, storage instructions were clear
Having so many choices and knowing how quickly delivery is!
The ordering process was quick and easy. The tracking was good too.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members