Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Everything
August 21, 2020

Everything. The order arrived on the date indicated and in good condition.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Everything! Very pleased with quality, and quantity

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Leslie C.
Unfollow Leslie C.
Share Review
Report Review

I have ordered to things at two different times. They arrived on time and in good condition.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Dina L.
Unfollow Dina L.
Share Review
Report Review

Arrived earlier than I thought
August 20, 2020

Arrived earlier than I thought. Boxed nicely.
Quick email confirmation from your team re order and shipping. Well packaged.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Eli S.
Unfollow Eli S.
Share Review
Report Review

Ribs shipped from KC on a Wed and arrived Philly on a Saturday. Still frozen! True story.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Ronald P.
Unfollow Ronald P.
Share Review
Report Review

I sent as a gift
August 20, 2020

I sent as a gift. The couple loved everything! They had so much they have been eating it for 4 days... everything was great. The delivery was on time and packed very well.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Alexis M.
Unfollow Alexis M.
Share Review
Report Review

Service was right on time, and the food was beautifully fresh!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Danalea D.
Unfollow Danalea D.
Share Review
Report Review

The ease of choosing a date of delivery and being able to change that date. Also the fish is high quality. Tasted like I bought it at the fish market along the coast.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Keith E.
Unfollow Keith E.
Share Review
Report Review

The clients very much enjoyed what was
September 30, 2020

The clients very much enjoyed what was sent and we would not have been able to send it if not for Goldbelly

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow nance C.
Unfollow nance C.
Share Review
Report Review

The delivery was great
August 20, 2020

The delivery was great. Once it shipped from the company, I was told it would be 2 day fedx and it was. Proabably giving you the highest rating because it is such a treat getting bagels from Montreal

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Stefan Z.
Unfollow Stefan Z.
Share Review
Report Review

Delivery, food great
August 20, 2020

Delivery, food great. My son is from NJ, close enough to NYC. Now out in Northern California where they serve corned beef on white bread with mayonnaise. Imagine the ecstasy inhaling authentic NY delicacies,

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Paul G.
Unfollow Paul G.
Share Review
Report Review

Quality of food & shipping was safe
August 20, 2020

Quality of food & shipping was safe —food packed and frozen

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Colleen W.
Unfollow Colleen W.
Share Review
Report Review

It arrived perfectly on time for my mom's birthday. The cake was delicious and arrived partially frozen as described and we put it in the fridge for a while and eventually set it in the table for a couple hours before eating and it was super!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

Easy to order and arrived on time and in good condition. My son said the IMO's pizza was delicious.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Share Review
Report Review

The pie was delivered on time and was beautiful and delicious!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Vivian L.
Unfollow Vivian L.
Share Review
Report Review

The order process was easy, even when using a promo certificate.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Carter S.
Unfollow Carter S.
Share Review
Report Review

Ordered a birthday cake as a gift, delivered on time, as scheduled.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

Very difficult to navigate the site
September 30, 2020

Very difficult to navigate the site. Some items said free delivery but that changed once in the cart. $100 certainly does not go very far.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Ariz P.
Unfollow Ariz P.
Share Review
Report Review

Everything! Fast shipping, everything arrived in great still fresh condition, Queen Pastrami sandwiches were delicious!

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
Follow Lori M.
Unfollow Lori M.
Share Review
Report Review

Best tasting bagels I have had since leaving the NYC area! Huge with lots of toppings. Well worth the cost with quick shipping.

Date of experience: August 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States