Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Rick M.
Unfollow Rick M.
Share Review
Report Review

It was great to get one of my regional favorites delivered 2000 miles away.

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Sharon V.
Unfollow Sharon V.
Share Review
Report Review

Large, great presentation
July 18, 2020

Large, great presentation. Cake was large and moist

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Food was perfect and delivered on time! Excellent!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Edward D.
Unfollow Edward D.
Share Review
Report Review

The order was delivered on the date I chose. Everything was delicious! :)

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Chelsea E.
Unfollow Chelsea E.
Share Review
Report Review

Ordering is simple and the products always are great.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Erika B.
Unfollow Erika B.
Share Review
Report Review

Wonderful delivery, delish dessert, happy graduate! I sent a chocolate fudge cake from Carlos's Bakery to my friend across the country! She loved it! It came in with no damage and she said it was so good! Would recommend!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

I had to change my shipping address and it was done with out any issues. Amazing customer service!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Genevieve N.
Unfollow Genevieve N.
Share Review
Report Review

Cheesecake was delicious
June 18, 2020

Cheesecake was delicious. Cheese spreads were very good

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Kenzie J.
Unfollow Kenzie J.
Share Review
Report Review

Everything
June 18, 2020

Everything. I was especially impressed with the efficiency and timeliness of the order during the pandemic.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Dennis S.
Unfollow Dennis S.
Share Review
Report Review

Adding pizzeria bianco
June 18, 2020

Adding pizzeria bianco.
Cooking instructions.
Quality of the packaging.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Teresa S.
Unfollow Teresa S.
Share Review
Report Review

The instructions for cooking the food were easy to follow

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Merrick P.
Unfollow Merrick P.
Share Review
Report Review

Everything was great! Could not have been a better experience

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Vicki L.
Unfollow Vicki L.
Share Review
Report Review

I easily able to get what I wanted, and it was even delivered earlier than promised.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Lou J.
Unfollow Lou J.
Share Review
Report Review

The food was fresh and delicious
June 18, 2020

The food was fresh and delicious. The lobster and other items were kept cold in the little cooler. It made a nice treat.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Danielle R.
Unfollow Danielle R.
Share Review
Report Review

Delivery was very quick and My grandson loved the cinnamon raisin bagels

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Food tasted great, very good packaging, everything was fresh

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Marilyn K.
Unfollow Marilyn K.
Share Review
Report Review

Followed instructions
June 18, 2020

Followed instructions. Food delicious. Enjoyed an anniversary celebration.

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Erin G.
Unfollow Erin G.
Share Review
Report Review

Shipping is always reliable and items are always packages well!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

Cake arrived in perfect condition, it was packed beautifully, we were impressed. It shipped and arrived on time. It was also delicious!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Courtney U.
Unfollow Courtney U.
Share Review
Report Review

The cake was delicious and the delivery went smoothly.

Date of experience: June 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States