Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Catherine B.
Unfollow Catherine B.
Share Review
Report Review

Selection of foods improving all the time- shipping is accurate and fast. Food is keptncold

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Share Review
Report Review

Quick ship, well-packaged items, great communication

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Nicholas M.
Unfollow Nicholas M.
Share Review
Report Review

Delivery was on time
June 18, 2020

Delivery was on time. My San and his new wife loved the doughnuts we sent them.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Anika E.
Unfollow Anika E.
Share Review
Report Review

Cake was beautiful and arrived on time and well packaged

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Everything was packed well and arrived safely/on time

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Share Review
Report Review

Order was delivered on time and correct.

Ordering was simple and easy.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Geraldine P.
Unfollow Geraldine P.
Share Review
Report Review

Everything went well
June 18, 2020

Everything went well. Easy to order, easy to pay, and I received my kolaches when promised! Will definitely order again. Thanks for a great shopping experience!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Redding H.
Unfollow Redding H.
Share Review
Report Review

Fast service with great storage
June 18, 2020

Fast service with great storage. It was a delicious cake

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Francine R.
Unfollow Francine R.
Share Review
Report Review

Ordering process is simple & efficient - always love the delicious results. Thank you for introducing me to new food products & the interesting backstories that accompany them.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Delivered as promised and pictured. Recipient was delighted!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Nicki H.
Unfollow Nicki H.
Share Review
Report Review

Great communication, fast delivery, delicious cake, promotion easy to use. For Carleton college graduation - kids said cake was superb.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Share Review
Report Review

I got bagels
June 18, 2020

I got bagels. I've really, really needed bagels lately. They were perfect. Came in 2 days! This was my second order. I think I might need more bagels soon.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Overall a good and fun experience
June 18, 2020

Overall a good and fun experience. Love the my journey part.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Robyn R.
Unfollow Robyn R.
Share Review
Report Review

Everything! It was perfect
June 18, 2020

Everything! It was perfect. I have long wanted to order (& have quite a few more things), yet the budget is so tight right now (I'm in the entertainment industry which has been shut down along w/many other things). I needed a treat & when I found one I've wanted with "free shipping" (Zucker's) I ordered. I used to love Zucker's when visiting NYC etc etc.

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Bobby R.
Unfollow Bobby R.
Share Review
Report Review

Delivery was quick and the pizzas
June 18, 2020

Delivery was quick and the pizzas arrived safely Across the country

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Thomas Z.
Unfollow Thomas Z.
Share Review
Report Review

Sandwiches were securely packed, fresh and a super gift!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Rich P.
Unfollow Rich P.
Share Review
Report Review

The updates on the order were prompt and relieved anxiety. Shipping went on time, and as far as I'm aware my brother really enjoyed getting the remote birthday dinner I had sent to him!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Everything went well from ordering on line to how fast it got delivered. It was packaged well and still very cold. It was all very easy! Thank you!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Julie R.
Unfollow Julie R.
Share Review
Report Review

Food arrived on time, in good condition, in the original packaging.

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Laurie H.
Unfollow Laurie H.
Share Review
Report Review

Order arrived on the date expected and packed well, still frozen. I was also notified when it was sent out for delivery and when I could expect it.

Date of experience: June 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States