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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Ordered two pizzas and it came with zero dry ice and as completely thawed. Fortunately no one got sick but quality was definitely affected.
Very happy with my delivery. It was a birthday gift and it arrived on time!
They loved the cookies. Remarked on how huge they were and that they were delicious!
I have used this particular vendor before and it's great.
Package was actually delivered when I was told it would be. My daughter ordered a delicious cake for me for Mother's Day, and now I will continue to order from you and pass the word how great your service and foods and sweets are. Thank you.
My food arrived still frozen like a rock. Great service.
The baked goods were terrific and delivery was fast.
Food was frozen when it arrived... heated up easily... and tasted GREAT!
Ease of ordering, delivery. My Mother ecstatic with her seafood.
The site had many options to choose from. Shipping was quick. Cooking instructions were easy. Most importantly, the pizza was absolutely delicious!
Delivery was super fast; Cake is gorgeous and recipient loved it.
Communication was good, delivery went well, cupcakes being frozen makes even better than getting from bakery
Bagels are/were delicious! Amazing! Shipped on time - expectations met.
Everything was superb... the ease of online ordering, the tracking of the order, the way the cake was packed in dry ice and a beautiful styrofoam case. I highly recommend Goldbelly and can't wait to use it again!
The food gets here when it is supposed to. No problem at all w gold belly.
Delivery was on time and pizzas (so I am told by recipient) were frozen.
Communicated delivery times perfectly, good deal for the items I received, wide variety for different tastes, EXCELLENT taste and a unique item, well worth the money to me!
Fresh better then anticipated! Will def use again.
They loved the food, delivery was prompt. Every was fresh!
It was quick and easy to order a gift. The recipient loved the lobster!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members