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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Just a great deal
June 17, 2020

Just a great deal. The lox are first rate and the bagels while a bit thick are the real deal. If you don't live near "real bagels and lox" then this is the deal for you!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything! You delivered on time and everyone was thrilled with the cake.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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My package arrived earlier than expected which was wonderful. The tracking on the package was extremely helpful and the package arrived in perfect condition.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything in this pack of cheese steaks was incredible. Pat's is King. I cannot believe how nice they came out. Easy directions. I'm just blown away.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Product arrived in good condition (still
Frozen) and on time.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
June 17, 2020

Delivery was on time. The item - clams with sauce tasted very good.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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From ordering to receiving the product everything went like clockwork.
We used a Travelzoo voucher and were so pleased with the experience.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The order arrived to warm to be safe to consume. However, Goldbelly offered me the choice of having it re-shipped or to receive a credit to my Goldbelly account.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Arrived in great shape
June 17, 2020

Arrived in great shape. We are in Idaho. Not sure where Goldbelly is. Love the, bacon

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Packaged well, delivered on time, and product is delicious

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on the day requested
June 17, 2020

Delivered on the day requested. Was in perfect condition and was perfectly moist.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Lots of chicken, right size, hood flavor but for suggestion below. For the price probably won't order again, didn't have that must have pop.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Best Coconut cake we have ever eaten! Great packaging.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Jeff R.
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Two of the three pizzas were frozen. One was completely thawed.
A little pricey, and the pizza was good, but not fantastic

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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On schedule delivery; food was fresh and very good. Overall, a very good experience.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Excellent communication
June 17, 2020

Excellent communication. Fast shipping. Fantastic food!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The pizzas were packed well and tasted good especially the barbecue one

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Ease of use and delivery especially during these times!
Great variety categories and choices.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Easy to find interesting and positively reviewed food on the website, easy to navigate. I like that there are photos of all the food too, thats a big selling point.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything
June 17, 2020

Everything. It was great bringing us some joy during this sad era of pandemic. Thank you!

Date of experience: June 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States