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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering was very easy and my order arrived quickly.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything was great! Delivery was on time, and everything was still frozen

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The response from customer service was quick and friendly... and they were willing to try to rectify the issue to the best of their ability.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The bagels arrived on time and communication was good about shipping.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Picasso's pizza was a 10/10
June 17, 2020

Picasso's pizza was a 10/10. Fast shipping great packaging (loved how the pizza came in a pizza box!), and so tasty. My husband, from Orchard Park (Buffalo), said it was an authentic Buffalo pie. I will definitely be getting this pizza again.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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These were a gift for my sister's 50th birthday! And since she no longer lives in Florida and moved to Colorado she was extremely surprised! She said they were delicious and huge and the best she's ever had!

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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The delivery, the presentation of the items. And my friend said they tasted wonderful!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Very easy to order and it arrived
June 17, 2020

Very easy to order and it arrived perfectly everything I normally send to my mother in Florida is melted or destroyed she told me to stop sending her food until I sent her this thank you very much

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Liked that I could find gifts by city. Arrived on time and the recipient loved it! :)

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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Everything from ordering to delivery. It was perfect, great communication. Yummy cake!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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I found exactly what I was looking for and it was delivered promptly.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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1st order of lobster rolls was ok but Whoopi pies were stale.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick once it shipped and the pizza was excellent.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The food was packed well, fresh and easy to unpack. It was delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate, easy to order
June 17, 2020

Easy to navigate, easy to order. I like the variety.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Order was still cold and ready to be heated and eaten... so delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Product delivered quickly and was fresh. Recipient enjoyed it. Like the gift card option. It's a fun concept.
I enjoyed being the reciever of Goldbelly and the sender
I really appreciated the coupon for first time site users. That made it so much easier. I intend to use again.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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The cake was delivered on time, and my son said it was beautiful and delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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It was a gift so i have not tasted the product. My g. Daughter said all was relish.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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They really liked the amount of ribs and pulled pork. It was packed very well.

Date of experience: June 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States