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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The products were both tasty. The truffles were beautifully packaged and presented.
When the order did arrive, it came quickly and was delicious. Tasted fairly fresh as well.
Timely delivery. Quality food product delivered intact
Customer service for a perishable order that arrived 5 days late.
Very happy with shopping and still frozen when I received it.
My daughter's birthday cake arrived on time. She's a travel nurse, and I was grateful that she received the cake even though we couldn't be there to share it with her.
I enjoyed the selection. The cost felt a little high, however I understand I'm ordering nationally and having it delivered: this is not your factory made sweet confectionary chemistry experiment!
I liked being able to pick the day I wanted the delivery to be made. The cake was in great shape!
The cake we ordered came exactly when we needed it, for a great price and it was delicious. Thank you.
Everything was great! On time in perfect condition.
Everything went smoothly, shipping was on time, food was excellent.
It was easy and direct. I didn't have any problems and the process took little time
Ease of ordering on line and shipping confirmations
My shipment arrived as promised and was packaged properly.
I received exactly what I ordered. As always, I love these bagels.
Customer service promptly refunded me after they finally responded to me.
Eventually got my order. Food was good. Bagels a bit stale.
Everything, lived up to the expectation of deliver on short notice, food was great
Cake was amazing. Arrived on time was packaged very nicely and was delicious
Everything was great. Because of the UPS, I thought that we were going to not have a birthday cake but it came just in time.
Thanks, we love Goldbelly!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members