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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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OMG, these were SO delicious. Put us right back in the northeast. Only downside was that I wish we had more to eat!:)
Thanks for an awesome experience.
The food arrived on time and it was what I ordered.
Great delivery. Packaged excellently. Delivered on time as expected. Great communication.
I got it on time and it was still cool even with the heat we've been getting. Tasted great!
Everything was perfect with both orders! Fist time using your site. Thank you! We all loved it!
The quality of the product greatly exceeded our expectations. Since we canceled our annual North Carolina beach vacation, this helped bring fabulous seafood to us here in the cornfields of Illinois.
Everything - food was delicious and delivered right on time!
We sent our delivery as a surprise to a friend and it went off without a hitch. Super pleased! Thank you!
It was my birthday. All I wanted was a strawberry rhubarb pie - my favorite. The only place I have ever been able to find it in Wimberley, TX - well that place closed due to Covid. I saw The Little Pie Company - on-line and paid a fortune to have it Fed Exp for my birthday. We just ate the last of it last night with ice cream. I turned 62 and it was by far the best birthday EVER! The quality was amazing. It was the best strawberry rhubarb pie I ever ate. Thank you LOADS!
The food is delicious! So nice to not have to cook, too.
Everything.
Our friends loved the rolls and now have another lobster shack they plan on visiting. Nice job.
Food was packaged perfectly! Everything was cold and perfect when it arrived. I loved all of the little touches, like serving trays, buttons, wet wipes, lemons etc... We served it for a 40th birthday picnic and everyone was immensely impressed!
Food came on time as promised from Russ and Daughters. Everything was as ordered. Everything was packaged well with plenty of cold packs for the perishable stuff. Couldn't have been happier. Thanks!
Everything was smooth from browsing for options all the way to gift being delivered. Very satisfied.
The items I ordered came in on time and where in excellent shape
We ordered 3 varieties: steak & stout, chicken&mushroom, cottage pie. We had them today for lunch. Ample size, delicious fillings, flaky crusts. Wonderful!
Product was received in good condition on the date that was shown on my order.
I ordered a cake from Carlo's bakery through goldbelly. I chose the shipping method that said it would arrive Friday. The party was Saturday. Received email Friday saying it would be there that day. Didn't show. Received another email Saturday saying it would be delivered that day. Didn't show. The cake finally arrived Monday. It was a complete mess in the box. Not a spec of ice left and the cake didn't even resemble a cake. Completely inedible. I have reached out to Goldbelly several different ways with no response. This needs to be made right with a full refund! $100 wasted
Everything went well and came on time... will use again!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members