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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Ease of ordering. Prompt shipment and receipt of products.
Items arrived on time. Clear that the vendors wanted to provide quality products.
The delivery was fast and the product arrived perfectly
Everything went well. Order was delivered during the window slot specified. Cake cake intact and safely packaged.
Everything, easy to order, packaged well and delivered on time. Excellent service
Everything was delicious and exceeded our expectations
Everything went well, order was received on time and in excellent condition.
I received my package several days later than expected. UPS is to blame; however, Goldbelly isn't providing an adequate resolution. They either want to give me credit for another future purchase or resend the order. UPS should be reimbursing me and Goldbelly should be helping me get my money back. I don't trust that UPS will get it right if I reorder, and given Goldbelly's limited resolution options, I'm not interested in doing business with them in the future. Goldbelly was good at selling the product, but offers little accountability at resolving the problem.
Everything! My order arrived when expected and in good condition. Thank You!
Received on time and on exact date specified. Packaging was excellent.
I was missing half of my order and customer service was great. Mistakes will happen but you did everything to correct it
Everything came as promised and on time. Thank you. KC
Delivered on time, packed very thoughtfully. Delicious cakes.
Ordering was super easy. Delivery was just as expected. And, the cake was delicious!
The taste. The sweet was a bit at odds with the bourbon at times, but Ithe recipient actually liked it. He said the bourbon was pretty strong. Considering
I loved that you support black owned businesses during this movement in our nation. I loved the chicken, excellent restaurant and will support them when in Nashville. I was prompted to order because of your support of NAACP as well. Please continue to support this as a movement and not a moment. The time is now to make our country whole and smart again. I am a white woman in one of the whitest, most conservative states in the union and even here people are not just ready, they are demanding positive change. Never let another person of color suffer so brutally at the hands of police. This is an emergency. Thanks
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members