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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake was exceptionally good and was a welcome birthday surprise for the recipient. Arrived well packaged and on time.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Food was still in good condition even though it arrived about 28 hours after it was supposed to. Issue with UPS.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Ease of viewing companies and products, ordering process.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Order came on date promised and all items were included as ordered.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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My daughter -in law loved the taco pizza. And it came before her birthday.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Ease of shopping, finding businesses, and checkout.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Good product & service
June 11, 2020

Good product & service. I appreciate efforts Goldbelly is making to support others in this difficult time.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Delivered on time for a friend's birthday (despite ordering just 48 hrs before). Exactly as pictured. Bonus: he said they were delicious!

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious
June 11, 2020

The cake was delicious. It arrived two days later but it Was packed very good because there were ants on the outside of the package but the box and the cake package was secure. I would order again and recommend to other friends.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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I didn't go well
July 11, 2020

I didn't go well. My shipment didn't ship for about two weeks. I wouldn't have purchased the item if I knew this

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Everything! I was told at the start what day the package would arrive and it did!

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Nothing so far with this order
July 11, 2020

Nothing so far with this order.

We have enjoyed your service and the products to this point. I received a sandwich subscription, and enjoyed them -- especially these "bombs" from Sal, Kris, and Charlie's so we ordered them again.

I also have sent several things to family that were enjoyed.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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The delivery was on schedule and
June 11, 2020

The delivery was on schedule and packaged very well!

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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The cake arrived packed like Fort Knox and on dry ice which kept it cold and fresh. I also like the way it was wrapped in plastic so that I could place it in the fridge before our party. The cake was extremely decadent and delicious. Everyone at the party loved it and wished there was more of it.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Pizza's Delivered still frozen and everything was good

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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The order came on time, and the
June 11, 2020

The order came on time, and the sandwiches were excellent!

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Food from White House Subs was great! Delivery was right on time.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered when promised and was delicious!

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, food cold
June 11, 2020

Delivery on time, food cold.
We will be doing this again soon.
Much thanks.

Date of experience: June 11, 2020
Florida
12 reviews
80 helpful votes
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Order received on time, well-packaged. Food was fresh and delicious. Ordering process was simple and easy-to-follow. Quite the special treat for us and the next time we crave some of those delicious lobster rolls, we will order again! Bravo!

Date of experience: June 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States