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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The products that I purchased from you guys so far have been excellent I have probably told 50 people about this website thank you so very much where can you get something from the east coast to the West coast without paying a bunch of cost and fees goldbely and I won't pass it on as much as I can thank you so much

Date of experience: June 13, 2020
Virginia
1 review
0 helpful votes
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All was very good, made me feel like I was back in Chicago.

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Arrived as scheduled and appears as pictured!
Delicious, too!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Got the food everything was fresh and tasted just like I was there. Couldn't of asked for anything better!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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It is a truly amazing experience to be able to order food from all over the US. Super easy to find what you like and pick the delivery schedule

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Order comes on time with no hassle and exactly as what's promised.

Date of experience: June 12, 2020
Virginia
2 reviews
0 helpful votes
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Plenty of communication, shipped in a timely manner. Delicious brownies!

Date of experience: June 12, 2020
Virginia
3 reviews
0 helpful votes
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My order was rerouted by Fed ex
June 13, 2020

My order was rerouted by Fed ex. It took so long to get here to was spoiled. I sent mail and a pic and you responded quickly and are replacing my order. Great service!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely
Food was better than o thought it would be

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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All my order was on time and enjoyed except one order. It was Meat Mitch. They for some reason sent me Burnt Ends and I ordered Brisket. The shipping order says beef brisket on it but I received burnt ends. Are they the same things? The book that was sent with it the meat looks different. I did not pay $100.00 for this. I just want what I ordered for my Fathers Day Dinner. Order# is: *******
I have the burnt ends layout want a picture of them.
Thanks, Pat Hoffert

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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The ease of ordering
June 12, 2020

The ease of ordering. So many choices! Fantastic customer service.

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Orders came on time
June 12, 2020

Orders came on time. The Pickle Guys, were well packed.

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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It was a strange yet satisfying experience to taste my own childhood. The pizza was great, better than I remembered it being when I grew up in the area. Now I'm older and really appreciate the niche that is Old Forge pizza <3

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Just being able to taste those delicious hoagies again brought back wonderful memories of visits to Atlantic City and getting White House original hoagies was awesome! My husband and I devoured every single morsel craving for more in the future! We were so pleased with our order! Thank YOU!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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The pies were in perfect condition and were delicious!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Was a Birthday gift for mySister: Upon tasting the very first loaf(cranberry walnut) she exclaimed to me,"Im in love!"

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Food was delivered exactly on time, in perfect condition. Order was tracked throughout the shipping process, and communication was excellent all along the way. GREAT service!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Everything
June 12, 2020

Everything. Communication was great. They let me know when exactly the order was going to be delivered

Date of experience: June 12, 2020
New York
2 reviews
0 helpful votes
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UPDATE! Good News
June 13, 2020
Updated review

Goldbelly came through and resent a new order to my brother and it was not spoiled! Thank you for rectifying!

Date of experience: June 12, 2020

Unfortunately the gift order I placed to send to my brother from H&H bagels in NY arrived damaged and spoiled after being left in 100 degree weather in AZ. Driver never rang bell, we have the Ring video to prove it. Tried to call but no human. Looking to have it resent to a different address where there is refrigeration and it's secure or my money back. I hope to hear back.
Also attaching pics of damaged box

+1
Date of experience: April 25, 2020
Virginia
2 reviews
0 helpful votes
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Cake was delivered right on day/time for my friend's birthday. She said cake was beautiful and delicious! Very fresh and moist. Perfect!

Date of experience: June 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States