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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Vanessa's responses from customer service was excellent. Just wish there was a way to let the shipper know they could have done a better job. I have almost twenty years working with dry ice to protect medical specimans, enough dry ice would have done the job.
My friend loved the food and it came quickly and well preserves
Delivery was on time and all of the food was delicious and cold and well packed.
Delivery was fast and food was well packaged and tasted fresh
Everything! Easy ordering, shipping and quality of food.
Email communication and expected delivery date is excellent!
Easy to order and find exactly what I what I needed. It arrived with a very quick turnaround time and made it extra special for a friend's birthday.
Great service! Received order promptly and even on the day they estimated. Will definitely place another order soon!
My order was spoiled because of late delivery. I received a quick response to my service complaint and a new order is on the way for a date I requested. Great follow up
Package arrived as expected and all ingredients were correct. Instructions were clear and helped us prepare food to high standards.
Tasty pies! Fast, on-time shipment on replacement product. Great recovery on taking responsibility for delayed shipment and spoiled pies.
The response that the bad shipment would be resent.
I had a hiccup on a dry ice order and Goldbelly quickly fixed it with no headaches.
The packaging, and the delivery. People raved about how good the sugar pie blueberry pie was. I will be ordering from your company again. Thank you.
Everything about it was great, delivery and very tasty product
Love the product. Ease of ordering. Free delivery. First time discount.
Fast shipping, great ingredients! Was an outstanding experience!
Easy to search options, smooth ordering, item came quickly
The delivery and quality of the product went well.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members