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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything went well I got everything on time and it taste great no complaints everyone loved it.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Purchase on line was easy
June 14, 2020

Purchase on line was easy. The tracking information was kept up to date. The product I ordered was soooooo good!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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My order from McLoons Lobster Shack went very well - like the days before Covid lockdown. My other orders ran into difficulties and email communication was poor but once I contacted customer service they found out exactly what was going on and communicated very well in a timely manner.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! The delivery and packaging were just as described. The pie was outstandingly delicious. Everyone asked where we got it so they could order one too! Next time I need to get two!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was speedy, product arrived well packaged.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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I've ordered fish from Pikes Market numerous times... always good. Thank you Goldbelly
For making it happen. Delivered in a very timely manner.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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The Nye's ice cream sandwiches were delivered perfectly. I have already reordered them, since I offered them to a spontaneous back yard social distance visit from family and they were all devoured!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Terrific experience, service and products. Thank you!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
Follow Anne F.
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Everything from on time delivery to secure packaging to the absolutely fresh delicious lobster

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Shipping was quick and on time
June 14, 2020

Shipping was quick and on time. Ordering super easy.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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The order was on time and the lobsters were still alive.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, and the food was well packaged.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
Follow Linda G.
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Everything was packed well and we were able to enjoy for several days.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
Follow Danuell L.
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The order was a surprise for an anniversary couple. They thoroughly enjoyed the cakes. They arrived fresh and delightful.

Date of experience: June 14, 2020
Virginia
2 reviews
0 helpful votes
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Ordered arrived early and the banana pudding was fresh and delicious!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Got bbq ribs from Memphis
June 14, 2020

Got bbq ribs from Memphis. I expected 2 slabs of ribs, a mustard Cole slaw and bbq baked beans. They gave me a bottle of bbq sauce (which was outstanding) and a shaker of dry rub seasoning for free. The ribs were superb and I will surely order from The Rendezvoux again! Outstanding food and service. In fact... having a slab tonight!

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Registering, delivery, although it arrived on Tuesday and we scheduled it for Friday

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
Follow Vincent N.
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Prompt, easy to track and perfectly packaged. You guys rock! Miss that east coast

Date of experience: June 14, 2020
Virginia
2 reviews
0 helpful votes
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Crab legs were not as white as I would have expected, almost looked spoiled.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
Follow Elizabeth F.
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Everything - quick delivery, well packaged, gorgeous cake, and delicious.

Date of experience: June 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States