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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Charles J.
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Bagels, cream cheese and lox were all top notch. Loved my favorite flavors and even loved the ones I usually don't like.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Honolulu Fish Sent is a superb hunk of Ono. It was packed well and still chilled when arrived.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Great quick shipping, great packaging and great tasting Wake Up Sauce. I highly recommend the sauce.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Very flexible and helpful
August 19, 2020

Very flexible and helpful. Got the items there in time, as stated.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the brownies were delicious. We'd like to try more things soon.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, not like my
August 19, 2020

Delivery was on time, not like my purchase last month that had to be replaced as food spoiled,

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
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Food came promptly and well frozen
August 19, 2020

Food came promptly and well frozen... and cooked easily and was delicious! Great hand pies.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Food was delicious and arrived well packaged and on time.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Stephen M.
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Delivered on time and in perfect condition. Appreciated the 'tracking' aspect which allowed us to view the progress of our gift. And this is from a Canadian using the Goldbelly website to send food to an American address! Our relatives loved the food. Very classy they said.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Alison B.
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The pie arrived on time and was really well packaged. In fact, it was so well packed that, even though the delivery person handed it to me sideways, the pie was in perfect condition.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and according to the birthday girl it is excellent!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow ANDREW L.
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The delivery
August 19, 2020

The delivery. The freezing.
The instructions from Terry Black's in Austin, Texas was perfectly clear.
And when the bbq was done, it was just like being there.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow sarah D.
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Always great food, fun options and efficient packaging.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Amanda B.
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Ordering was easy - picking something out was simple and using the travel zoo discount code was easy. All was well.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Bridget H.
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My order arrived on time, frozen and the items tasted great.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Mia H.
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Everything was PERFECT! First time we ordered from goldbelly. GREAT EXPERIENCE.
Have ordered twice so far.
The BEST!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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It was deliver on the specified date, time he box was beautiful and the flavor was pretty good too.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Annette M.
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Ordering to delivery was very easy
August 19, 2020

Ordering to delivery was very easy. Great experience!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
August 19, 2020

Delivered on time. Cake was delicious, my grandson loved the "colors"! Everyone absolutely loved it!

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
Follow Shana L.
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Delivery was on time and food was great (or so I heard).

Date of experience: August 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States