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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Sausage was well packed, cooked well and had a gr Eat taste

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Customer service agent helped me change the delivery date.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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There are a lot of interesting and iconic products

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Great Products and so easy to order! Also, brownies arrived in perfect condition! Thank you!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The fact I was able to order Heggies Pizza online and have them shipped to me. Unable to find in stores. I love there pizza's

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, and the crumb cake was well received!
"Best they've ever had."

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Cupcakes were packaged nicely
June 9, 2020

Cupcakes were packaged nicely. Even when the carrier didn't properly handle the box which was smooshed, cupcakes were good.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly as ordered
June 9, 2020

Delivered exactly as ordered. Buffalo wings were nice and cold but not packed in dry ice as stated so not sure how they pulled that off. Our daughter loved them and we will order again definitely

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Kossar's Bagels & Bialys has excellent lox. The bagels were good but on the staler side this time. The balance of bagels, cream cheese, and lox was good.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything
June 9, 2020

Everything. The food arrived on time, was fresh and delicious.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Shipping container was great and the food arrived frozen as advertised.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Very please with speed of delivery and the crumb cake was just what the doctor ordered.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time
June 9, 2020

The delivery was on time. The blueberry pie was ok.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Food was great! Easy to use website, and shipping was quick. (I did pay for the 2 day shipping)

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, food was delivered very well packed and on time!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The order arrived very quickly, all was in good shape, had clear instructions for storage and prep, and - most importantly - was so yummy!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The sugarees cake was perfect! In amazing condition as if I picked it up myself. I loved that it was overnighted and arrived early the next day - there before 9am!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time
June 9, 2020

Order arrived on time. Still frozen. Food was greatly enjoyed by the recipients. Memorable gift, especially during lockdown during a pandemic.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The food delighted my friend
June 9, 2020

The food delighted my friend. It arrived as promised and made her very happy. Thanks, Russ & Daughters!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Package was very well constructed. Food is excellent.

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States