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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake was unbelievable
June 9, 2020

The cake was unbelievable. I couldn't figure out how to rate Carousel Cakes on your site but I would give it 5 stars!

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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The ordering was easy, the delivery was perfect and the pies were delicious!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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1st order came stale and my second order was room temperature when it was received.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Packing was great, items shipped on time, taste was great!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Got a lot for the price but they are not what they should be

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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First time ordering and the pie was amazing. Very pleased with the whole experience. Will be ordering again. The pie was packed in dry ice and was frozen and looked great.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
June 9, 2020

Ordering was easy. Delivery was on time and the food was delicious! I highly recommend!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The process of ordering is very easy and website is user friendly. And the collection of restaurants is very good and impressive.
The food was well packed and received on time and was fresh.
I really enjoyed my favorite pizza from Razza pizza in Jersey City.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, product correct and in good condition.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Pizza was great
June 9, 2020

Pizza was great. Packaged well and great customer service

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The ordering was easy
June 9, 2020

The ordering was easy... the time was only a few days out and the packaging was perfect! The knishes were still slightly frozen upon arrival. As far as taste... these kisses can't be beat! We froze them and will take them out one at a time and warm them up!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 9, 2020

Easy to order. Came on time. Everything was fresh.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything! Ordering was easy, it showed up exactly on time, and it was for a good cause! I will definitely use Goldbelly again!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and everything was still frozen
The key lime sticks are amazing

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Im not sure yet
July 9, 2020

Im not sure yet. I havent ate the pizza yet because it was 6 days late and im unsure if they are edible yet im waiting to hear back from customer service. But the cookies that i ordered came on time and were good

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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I got all orders exactly when I was told I would. I like being informed.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The taste of everything was delicious. The quality of how everything was package was superior to other items I've ordered from other websites. Carlo's Bakery definitely lived up to Its reputation. Love it will definitely order from again.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time as promised and in great condition.
Will absolutely try again.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy process
June 9, 2020

Easy process. Delivered when promised. Product was excellent. Love the flash sales.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The overall product was great
June 9, 2020

The overall product was great. The packaging, everything was fresh.

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States