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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
June 9, 2020

Everything... on time delivery. Fresh and delicious food! Great service!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Whole process was fast and easy
June 9, 2020

Whole process was fast and easy. Food was beyond delicious. This was our first time ordering. Loved it!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything! Well packed, delivered as scheduled, good directions. Tasted Great!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered on time! Packaged well and the crab was delicious!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Packed well and shipped fast
June 9, 2020

Packed well and shipped fast. Great tasting products.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The entire process from ordering to delivery was flawless. Product was very well packaged and fresh. Awesome job!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Quality of product, value of product, delivery of product

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Packaged perfectly
June 9, 2020

Packaged perfectly... arrived in perfect condition

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything went well Food was excellent and delivered on time.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Hard time because of the virus caused months of delays. Not the fault of Goldbelly or B&W Bakery great crumb cake

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The entire process from ordering, to arrival in time, to quality of food.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and great updates on delivery and Exceptional key lime pie!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The package came when it was supposed to and the check out process was easy.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered together. Nothing was missing with a little extra goodies, which was nice. I am still enjoying the last of the bagels, all the lox are gone.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Hummingbird cake was delivered in great condition and on time. It was a gift for my daughter and she said the cake is delicious.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time & in excellent condition even though delivered upside down.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The user interface and entire customer service experience was very smooth.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Such an easy site
June 9, 2020

Such an easy site. Packaging, delivery, notifications, instructions--all top notch!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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This is the second time I used or referred Goldbelly. Both experiences the people were over the moon. Couldn't be happier. Probably nothing.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Very well! The Delivery came of the ice cream and it was still frozen!

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States