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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything came exactly when it's said it would and was Amazing.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered as scheduled, contents kept frozen with dry ice

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy to use and order
June 9, 2020

Easy to use and order. The packing was great and pizzas perfect.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Kept me informed of delivery progress. Shrimp was very clean.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Great diverse food options, love free shipping options, editors picks, flash sales. So great to have a website where you can get quality food from around the country.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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The cake arrived on the right day - my dad's 90th birthday. With Covid we couldn't do our normal thing, me baking a cake and spending the weekend with him at his lake home.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time and was delicious and fresh.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delicious amazing cake!
The cake was packaged very well and tasted amazing!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy to order; quick response from customer service

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Pretty fast delivery
June 9, 2020

Pretty fast delivery. All pastry made it intact. Recipients said they tasted wonderful.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Convenient purchase of food from one of my favorite restaurants.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything from order to delivery, I had no problems getting a good fresh pie delivered right to my door steps, thanx Goldbelly!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Although they may be really good when there fresh, they sucked after freezing them and not worth $25.00 per sandwich

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect, the cake was packaged very well. The cake was beautiful and the taste was fantastic.
Red velvet cake the best ever. Thank you.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Quality of food is very good
June 9, 2020

Quality of food is very good. Delivery was on-time.

Date of experience: June 9, 2020
Virginia
3 reviews
0 helpful votes
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I received a reply email from CS regarding an order for 100 White Stone Oysters that are unpalatable. Still waiting for a resolution so I'm not sure if that went well

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Shipping was on time and packed
June 9, 2020

Shipping was on time and packed perfectly! The cheesecake was DELICIOUS and brought a piece of Montana all the way to Indiana!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Food packaging Amazing better than expected. Everything in great condition tasted great!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Pie arrived fast and in great condition, also fresh. All the way to California from NY.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised; well-packed; excellent food!

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States