Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jordana F.
Unfollow Jordana F.
Share Review
Report Review

Your selection is spot-on for a number of niche items, for gifts for my family & relatives.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Lee A.
Unfollow Lee A.
Share Review
Report Review

The ease of use and prompt delivery. My father in law was very excited about his birthday treats!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Walter S.
Unfollow Walter S.
Share Review
Report Review

Their customer service was excellent. Both young ladies that I dealt with were very thorough and helpful Their customer service was excellent. Both young ladies that I dealt with were very thorough and helpful

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Share Review
Report Review

Credit given to my account for food spoiled by the time it was delivered.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Miguel M.
Unfollow Miguel M.
Share Review
Report Review

Got there safely in Arizona heat dry ice melted but cake was perfect

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Kathryn S.
Unfollow Kathryn S.
Share Review
Report Review

Good food! Had a problem with my order, but Maddy was most accommodating in rectifying things. Great customer service! Thanks!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Gabe C.
Unfollow Gabe C.
Share Review
Report Review

Both were on time, well packed, cold, and easy to prepare!

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Jeremy H.
Unfollow Jeremy H.
Share Review
Report Review

The cake was absolutely wonderful! It arrived on time and it was so easy to order.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Cecelia B.
Unfollow Cecelia B.
Share Review
Report Review

Everything I have bought so far has been gifts. The recipients have told me everything has been perfect.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Elliott M.
Unfollow Elliott M.
Share Review
Report Review

Easy use of online menu
June 9, 2020

Easy use of online menu. Food arrived on exact day of promised arrival.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Deanna S.
Unfollow Deanna S.
Share Review
Report Review

Got the order when promised just was a while from ordering.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Deliver arrived quickly, cold, and packed in an excellent manner

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Maureen E.
Unfollow Maureen E.
Share Review
Report Review

Ordering was user friendly and product was delivered when expected, as expected.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

The food was delivered quickly and packaged very well. Great value for money and great selection from around the country.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Share Review
Report Review

Was delivered when it was supposed to. Packing was exceptional. The food was excellent.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Phyllis G.
Unfollow Phyllis G.
Share Review
Report Review

I like the variety of merchants in one place. Every time that I have ordered, the selection has been great.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Gwynne C.
Unfollow Gwynne C.
Share Review
Report Review

Arrived on time and so delicious... we can't get enough of these dips

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Diane r.
Unfollow Diane r.
Share Review
Report Review

Came quickly just an issue it being small for what I paid. I know they are bigger when I can go directly to the bakery

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow F M.
Unfollow F M.
Share Review
Report Review

Excellent products from Pike Place Fish Market... fresh, delicious. Arrived as stated, still in a cold container. Definitely will order from again.

Haven't received anything from Strawberry Hill Baking Co yet.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Dave W.
Unfollow Dave W.
Share Review
Report Review

The delivery was prompt, came packaged very well... frozen solid, and tasted delicious!

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States