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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering and arranging delivery was a very smooth process

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Packaged nicely, fresh, responsive customer service.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Great experience from fun browsing, easy ordering to fast delivery.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The website was easy to use, communication was good. Customer service took care of a reshipment of my order quickly.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Very surprised the IMO's pizza turned out so well. The pizza was well assembled with great ingredients and lots of Provel. The crusts bakes up thin and crispy. Everyone was very happy with all 6 pizzas. We were only sorry when they were gone.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy to order and delivered on time. Tracking was great too!

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Easy ordering, good tracking
June 10, 2020

Easy ordering, good tracking. Great selection of foods.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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My dad was so pleased with the fruit and the quality and freshness this was for his 80th birthday thank you for making 2020 something wonderful

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy and got my delivery when promised. Food was solo good I will order again

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order was well tracked
June 10, 2020

Order was well tracked... and arrived well packaged. My favorite website amidst the pandemic. Been telling everyone I know. Keep bein the best. We love you goldbelly!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was efficient
June 10, 2020

Delivery was efficient. But the product was overheated due to the high temperatures in the UPS delivery truck.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Everything
June 10, 2020

Everything. We are so glad we were watching Diners, Drive ins...

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Fast delivery
June 10, 2020

Fast delivery. Kept frozen even though temp was above 85 in PA

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in good condition, got rave reviews from they recipient!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Search, ordering, and shipping were all great. I will definitely order from this site again and again!

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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Order came just as promised and was well packed and appropriately chilled

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 10, 2020

Easy to order. Arrived on time. Delicious! Brought back memories of my beloved Welsh grandmother. Just last summer a cousin and I were saying we wished we could have someone deliver Welsh cakes to us. What more could I ask for? Thanks so much for this wonderful treat!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order was correct and quick! I am told I arrived fresh and delicious

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Quickly delivered and the bagels still smelled fresh, were soft and delicious. You guys ROCK! Will be ordering regularly every month

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
June 10, 2020

Delivery on time. Great packaging. Clear food handling instructions.

Quality of product.

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States