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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Pizza was very good, and overnight shipping went flawlessly.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The speed of delivery, packaged well, tasted great!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, food was still frozen upon arrival.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Oh my gawd, NY food that was delicious. The bread, the meat, the extras, my oh my. We loved it!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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My food arrived as promised and was very well packed. Great job!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly when I asked, great product, delicious

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The site was easy to use and had a great selection. I love that you can order from around the world! Only reason it's not a 10 is because shipping basically doubled the cost, which I don't particularly mind (it is perishable & shipping from Paris), however many of my friends do not have the budget to afford that. Still, overall I'm very happy with it and see myself ordering from you guys again!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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It was easy to use my Travelzoo coupon and my food arrived just as promised.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything, we just don't want more now thank you!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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I loved it
June 10, 2020

I loved it. Better than expected. Pat's did a great job putting together. I had a few people over who never had a legit philly, and they loved it.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Great selection of a wide variety of my favorites from around the country.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything
June 10, 2020

Everything. Ease of ordering, product information provided, speed of shipping.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Timely delivery Delicious cake,
June 10, 2020

Timely delivery
Delicious cake, exactly what was expected

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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On-time delivery; product in excellent condition and absolutely delicious!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The customer service is awesome
June 10, 2020

The customer service is awesome
Really worked through my issue
Very happy with their caring emails

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Ordering was extremely easy
June 10, 2020

Ordering was extremely easy. Our food was fresh, well packed and delivered as ordered and on time!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Product was delivered as advertised, on time and in great condition.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Wow! My order arrived perfectly
June 10, 2020

Wow! My order arrived perfectly frozen! What a fantastic experience! Thanks

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Came on time was very fresh we enjoyed the cake will order again

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The whole experience
June 10, 2020

The whole experience. It was delivered when you said it would be there. My daughter and son in law absolutely loved their lobster rolls.

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States