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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was great! Food arrived exactly when expected and was amazing!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Pickles were great
June 10, 2020

Pickles were great. I gave so many to my neighbors that I'll probably order again soon.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was made when promised and the packaging provided good protection for the product.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time and quality was as promised.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Ordering on Carlo's website was quite easy. My package was delivered on time and in excellent condition.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The food was cold but not frozen
July 10, 2020

The food was cold but not frozen. Very little dry ice was in package but food was good.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything went well! Shipping was fantastic. It arrived on time. The meal was a 58th anniversary dinner for to world travelers stuck at home due to travel restrictions during a pandemic. The meal was easy to prepare and absolutely delicious!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Ordering my was very easy
June 10, 2020

Ordering my was very easy. One of my two items arrived on time and cold.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Packages were well packed, on time, and still cold when I received them.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
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The cake was soooo fresh and moist. Icing reminded me of Florida and Key Lime Pie. Will definitely order again.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was fine, however, the product was not that great!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Easy orderingOn time deliveryWhat
June 10, 2020

Easy ordering
On time delivery
What could be better?

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The ordering was very easy and the product is amazing.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Order process was easy and showed up on expected delivery date.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything was awesome
June 10, 2020

Everything was awesome. Quick shipping, perfectly packed, high quality.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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I was kept informed constantly
June 10, 2020

I was kept informed constantly. Chris answered my many questions, as this was the only the second time I ordered perishable food to be delivered and the other company was terrible. Thanks goldbelly and Chris!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Custermer Svc
June 10, 2020

Custermer Svc. In the beginning was challenging, but due to the current circumstances I totally understand the delay. Seriously, everything went so well. Our nephew is in the Army, so the best part was seeing his smile, which was priceless.,

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the recipient was pleased.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Everything it was fantastic to have a bite of my childhood home in Las Vegas Durning a pandamic. Nothing better then comfort food

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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Food was good, person who got in touch w us was helpful

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States