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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The cakes were delicious. I bought a multi pack so I did not have to pick one.
The ice cream is delicious!
It arrived frozen solid because of the way it was wrapped and packed!
The package was cute, the cake design was okay other then the pale yellow
The pastrami was excellent but the pickles and bread were not. I could have done without the jar of mustard and used the money instead for pickles I could eat.
The ordering process was super easy. Delivery was always quick.
Easy to order. Delivered on time and perfectly packaged. Cake from Carlos Bakery in NJ was amazing!
The order from McCloons was great. Ice packs were still semi frozen and food was cold.
Good value. Fun to get something unexpected as a gift.
Fish was very high quality and arrived frozen and when expected
Easy to navigate the site. And everything went as you said it would. Very happy.
Everything went well. From the ordering to the shipping and delivery.
The product, the delivery on time.
Glad I founded your company
Great cake - delivered on time - well done! Nice looking cake too - packaging worked!
On time delivery, packed well, even somewhat of a bargain!
Arrived on time and was delicious. Never had the items I purchased, but they were great!
The cheesecake and pizza were delicious. Juniors cheesecake is the best cheesecake ever
Order arrived as scheduled and still completely frozen.
Food arrived as promised. Quick delivery. And it was delicious!
Exactly what was ordered and delivered quicker than expected!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

